MWTECH

Privacy Policy for MWTECH

Effective Date: 18-08-2025

This privacy policy explains how we collect, use, store, and protect your personal information when you purchase from or interact with our Etsy shop, MWTECH ("we," "us," "our"). We take your privacy seriously and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal information that you provide to us when you place an order or communicate with us. The types of personal data we may collect include:

Contact Information: Your name, email address, phone number (if provided).

Shipping Information: Your delivery address, including the shipping address.

Payment Information: We do not store your payment details, but we collect payment information through Etsy's secure payment system, which is handled by Etsy’s payment provider (e.g., PayPal, credit card processing).

Order Information: Details about the products you purchase, including order history and preferences.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To process and fulfill your orders, including shipping and delivering products, processing payments, and sending order confirmations.

To communicate with you regarding your orders or inquiries, and to respond to customer service requests.

To comply with legal obligations, such as tax laws and regulatory requirements.

To improve our products, services, and Etsy shop experience by analyzing customer preferences.

3. How We Share Your Information

We may share your personal data in the following cases:

With Etsy: We share necessary information with Etsy to fulfill your orders, including shipping details and payment information. Etsy acts as a data processor on our behalf.

With Service Providers: We may share your information with third-party service providers (e.g., shipping carriers) to fulfill orders, but only to the extent necessary to provide those services (such as delivery companies).

For Legal Reasons: If required by law, regulation, or court order, we may share your data with authorities or other parties to comply with legal obligations.

4. Data Retention

We retain your personal information for as long as necessary to fulfill our contractual obligations, comply with legal requirements (such as tax regulations), and resolve disputes. In general, we will keep your information for a minimum of 5 years unless you request that we delete it sooner.

5. Your Rights Under GDPR

As a customer in the EU, you have the following rights regarding your personal data:

Right to Access: You have the right to request access to the personal information we hold about you.

Right to Rectification: You have the right to correct any incorrect or incomplete information we have about you.

Right to Erasure: You can request that we delete your personal data, subject to certain exceptions (such as legal obligations).

Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain situations.

Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format, and transfer it to another service provider.

Right to Object: You can object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at [Your Contact Information].

6. Data Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Etsy uses cookies and similar technologies to enhance your shopping experience. By using our Etsy shop, you agree to Etsy’s use of cookies. For more information on Etsy’s use of cookies, please refer to Etsy's Cookie Policy.

8. Third-Party Links

Our Etsy shop may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their practices. Please review the privacy policies of these third-party sites before providing them with any personal information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make changes, we will post the updated privacy policy on our Etsy shop and update the "Effective Date" at the top of the policy. We encourage you to review this policy regularly to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please feel free to contact us at:

Email: info@mwteh.live

Etsy Shop: MWTECH