PatchworkMill

PayPal and Etsy Payment
I accept payment by PayPal and Etsy Payment. If you do not want or do not have a PayPal account, you can still pay through PayPal via credit card or bank account.

Here is a useful link, courtesy of Etsy, to help guide you through Purchasing an Item:
Etsy Buying Guide: http://www.etsy.com/help_guide_checkout.php

Etsy Gift Card
My shop accepts Etsy Gift Cards.

I cannot be responsible for custom duties or import tariffs, taxes, or fees (or additional delays caused by customs.) Buyers, please be aware that you "may" be required to pay these additional charges when the package reaches your country. You may wish to contact your local customs office for estimates of these charges and for further information.

Item is packaged safely in bubble envelope and it is shipped with Priority Mail.

If you want the item to be shipped with Registered Mail, it will add an extra $3.50 to the shipping price. Please, choose this option from the dropdown menu that says "Standard Shipping" to the right of your item. if you need Registered Mail.

Item is shipped on weekdays, maximum 3-5 business days after payment received.

Please note that delivery time is much longer nowadays due to the global covid disease situation.

As far as I know shipping to the US nowadays takes approx. 18–30 business days.
Shipping to EU countries: takes approx. 8–15 business days.

Please send a letter within 3 days of receiving your package.

You can leave 5 stars and reviews for your purchase if you like it by going to "You" > "Purchases and reviews". All stars and reviews is gratefully received.

If you had any problems please contact me before leaving less than 5 stars. I always do my best to fix the problem.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a quilt, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Maria at Patchwork Mill, am the data controller of your personal information. If you have any questions or concerns, you may contact me at patchworkmill [!at] yahoo.com . Alternately, you may contact me at my mail address.