Welcome to Pictesis
Announcement
About Pictesis
Shop members
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Yonathan T
Owner
Production partners
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Best quality print system
Spain
They do all the printing for me, so that I can focus on creating the best designs possible for you
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Printseeker
Latvia
They do all the printing for me, so that I can focus on creating the best designs possible for you
Shop policies
Delivery
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase
Privacy policy
More information
Frequently asked questions
Custom Orders
All of my canvas prints are made-to-order and printed just for you after you place your order. This helps reduce waste and allows me to offer a variety of designs. However, I do not offer custom design changes or personalization at this time — each item is sold exactly as shown in the listing.
Digital downloads are available for select designs. These are instant download files and not physical items — no printing or shipping is included.
What is your cancellation policy?
For physical prints, I accept cancellations within 2 hours of purchase. After that, your order may already be in production and cannot be cancelled.
For digital downloads, cancellations are not possible because files are available instantly after purchase.
Do you accept returns or exchanges?
Because all canvas prints are made-to-order, I can only accept returns or exchanges if the product arrives damaged, defective, or there was a production error. Please contact me within 7 days of delivery with clear photos.
Digital downloads are non-refundable since they are instant-access files, but please contact me if you experience any issues with your download — I’ll be happy to help.
Shipping & Production Time (Physical Prints Only)
All printed items are made and shipped by my production partners.
Production time: 2–7 business days
Estimated shipping:
- USA & Europe: 5–10 business days after production
- International: 10–20 business days after production
Please note: holidays, customs, or unexpected delays may slightly extend these timelines.
Do you offer gift wrapping or packaging?
At this time, gift wrapping is not available because products ship directly from my production partner’s facilities. However, all items are securely packaged to ensure they arrive safely.
How do I access my digital download?
After your purchase is confirmed, you’ll receive an instant download link from Etsy.
You can also access your files anytime by going to:
Your Account → Purchases → Download Files
If you have any trouble accessing your file, please message me and I’ll help you.