Etsy Seller SaragusDigital Privacy Policy to comply with the GDPR
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Personal information we collects
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.
2. The legal bases on to collect, use, and share personal information
We rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
- when have provided your affirmative consent, which you may revoke at any time, such as by signing up for us mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of us legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving us services. We use your information to provide the services you requested and in us legitimate interest to improve us services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with us obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce us agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of us customers, or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with services and as described in us Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements. We generally keep your data for the following time period: 3 years.
5. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to processing of some of your information and receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information.
Complain. If you reside in the EU and wish to raise a concern about us use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Contact:
If you have any questions or concerns, you may contact me at saragussaragus@gmail.com or send a request directly to Etsy at etsy.com/help for assistance
For purposes of EU data protection law, we, Etsy Seller SaragusDigital, are the data controller of your personal information.
Irene, owner SaragusDigital
