Welcome to The Letter Lab & Co - your go-to destination for custom signage, event styling pieces and personalised keepsakes.
Established in 2020 during the pandemic, The Letter Lab & Co is a small business run by Jess balancing a full-time office job with a love for bringing special moments to life through thoughtful design.
Specialising in handmade linen signage, acrylic laser-cut signage and personalised candles, each piece is carefully created with attention to detail and designed to add a meaningful touch to your celebrations. From weddings and birthdays to baptisms, baby showers and special events, every order is custom made to suit your vision and style.
Whether you’re looking for statement event signage, a heartfelt personalised gift or a timeless keepsake, The Letter Lab & Co is here to help create something truly special for your occasion.
Thank you so much for supporting a small business - every order genuinely means the world to me.
With love,
Jess - The Letter Lab & Co
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Sarah さんのレビュー（2025年 07月 14日）
星 5 個のうち 4 個Jess was amazing to work with—super quick, professional, and really helpful when I wasn’t sure exactly what I wanted. The quality of the item is excellent and I’m really happy with it. The only minor issue I had was that the eyelet came off a few times and needed fixing, but aside from that, everything was great. Thank you!
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Cassie さんのレビュー（2025年 06月 12日）
星 5 個のうち 5 個I was absolutely thrilled with the sign I ordered for my sister’s baby sprinkle. It arrived incredibly quickly, was of outstanding quality, and had a very fast turnaround time. The customer service was exceptional as well. I highly recommend this business—thank you so much!
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Jess さんの返信（2025年 06月 17日）
Thank you Cassie, I really appreciate you making the time to leave a review!
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Lani さんのレビュー（2025年 04月 6日）
星 5 個のうち 5 個I ordered a custom baby shower sign, and it turned out absolutely perfect! The quality is excellent, the design is exactly as I envisioned, and the craftsmanship is top-notch. It added such a special touch to the baby shower !
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Jess さんの返信（2025年 04月 7日）
Thank you Lani, I really appreciate you making the time to leave a review!
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よくある質問
Do you do custom orders?
Yes, absolutely! I specialise in custom event signage and keepsakes including linen signs, acrylic laser-cut signage and personalised candles. If you have a custom idea or are unsure how to order, please send me a message - I’m always happy to help create something unique for your event. Design proofs/mock-ups are provided to ensure everything is perfect before production.
How should I take care of my items?
Linen Signage: Spot clean gently only if required and store flat or rolled to avoid creasing. If you need to iron it, place the sign face down and iron along the back, making sure not to hold it in one place for two long. Let the sign cool before you move it.
Acrylic Signage: Wipe gently with a soft microfibre cloth. Avoid harsh chemicals or abrasive materials that may scratch the surface.
Candles: Store in a cool, dry place away from direct sunlight and heat to preserve the finish and lettering.
Can I customise the design, colours or wording?
Of course! All of my products are made to order and can be personalised with names, dates, quotes, colour selections and custom wording. If you’re after something specific, feel free to message me with your inspiration or event theme.
Will I receive a proof before my item is made?
Yes. For custom signage and candles, I will send through a design proof/mock-up for approval before production begins to ensure you are happy with the final design.
What is your processing time frame?
My processing times vary depending on current workload and order volume. Estimated dispatch times are always updated on each listing, and Etsy will display an expected dispatch date at checkout based on my current turnaround time.
Do you create signage for all types of events?
Yes! My products are perfect for weddings, engagements, birthdays, baptisms, christenings, baby showers, bridal showers, corporate events and more. If you have a special event coming up, I’d love to help bring your vision to life.