Dedicated to threading, knotting and stitching Magic and Joy into every day life!
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jessica on 18 Nov, 2025
4 out of 5 starsThe hat was beautiful and well made but I was frustrated that the post showed hats of different colours so I thought I was getting a black one but I got grey with black inside. I know I should have looked into it more with the name of the item but I wish there wasn’t misleading photos.
Nicola responded on 18 Nov, 2025
Hi Jessica, Thank you for your feedback 🙏 The listing was for a “GREY Witch / Wizard hat” with the “grey” stated in upper case characters in both the item title and a number of times in the main description for total clarity . The photos were also of the grey hat with the exception of the last photo which showed all 7 outer colours available, as explained. I’m unsure as to why you thought you would then receive a black hat, but I feel that my listing title and descriptions are as clear as I can make them, and I am always available for any help or advice as needed 🙏
About ThreadingtheMoon
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Nicola
Owner
Hi, I'm so pleased to meet you here! As a child, I loved to be surrounded by nature and dreaming of all things magical. I still do, and this is the inspiration behind all of my creations. Thank you for joining me on this magical adventure :) Nicola x
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