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angela on 26 Apr, 2024
5 out of 5 starsCame as described. Seller shipped my item ontime despite their busy time. We love it and can't wait to fill it with memories.
Arcoalbum responded on 29 Apr, 2024
We're so happy to hear you loved your purchase and had a great experience. Thanks for leaving such a wonderful review!
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srcunningham67 on 25 Apr, 2024
5 out of 5 starsThis keepsake box is absolutely beautiful! Very nicely made with quality materials. Made exactly to my specifications. It was a gift to my daughter and son-in-law who just got married. They love it!! Thank you!
Arcoalbum responded on 26 Apr, 2024
We're overjoyed to hear you were satisfied with your purchase! Thanks for leaving such a wonderful review!
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Vicky on 23 Apr, 2024
5 out of 5 starsThe book is great! The quality of perfect! I selected Polaroid size to be the Instax mini and the pockets for the Polaroids are definitely bigger than the pictures of my camera tho so that’s something to be aware of. (I will have to purchase a larger camera). Regardless of the size of the Polaroids not being accurate the book itself is great!
Arcoalbum responded on 24 Apr, 2024
Thank you so much for taking the time to share your feedback with us. If you encounter any issues, please don't hesitate to reach out to us at any time. Your satisfaction is our priority!
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angelinaruddell1 on 15 Apr, 2024
5 out of 5 starsThe book is absolutely gorgeous! Samantha was very efficient and communicative, and the book is even better in person. I love it!
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Shahnaz on 29 Apr, 2024
5 out of 5 starsWe could have never imagined my Dad/Grandad's Condolences book to look so amazingly beautiful! The Team and so kind and friendly and the turn around was so fast we're so happy to have this as one of the focal points for everyone's memories or messages to him. You guys really understood our vision and we thank you from the bottom of our hearts for your help; will always recommend!! :) Best Wishes, Michelle and Shahnaz
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Mavees on 29 Apr, 2024
5 out of 5 starsQuality and customer service was absolutely incredible. Best experience that I have ever had with support. I changed the font numerous times, and the designers were patient and quick when sending over mockups. Shipping was super fast, even overseas. Could not recommend more!
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bregjekorpershoek on 29 Apr, 2024
5 out of 5 starsWe absolutely love this product! The book is of a very good quality and contact with the owners/makers went well. If you are looking for a guest book for your wedding, we strongly recommend Acroalbum!
About Arcoalbum
Klaipeda, Lithuania
Family business
Shop members
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Edita & Darius & Edita
Designer, Owner, Customer Service
Production partners
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Arcoalbum
Klaipėda, Lithuania
Arcoalbum
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
HOW FAST IS THE SHIPPING?
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Standard shipping - 20 working days.
Expedited shipping - 10 working days.
Express shipping - 5 working days.
Arcoalbum is based in Lithuania, Northern Europe.
DO YOU SHIP TO THE POST OFFICE OR THE ARMY POST OFFICE?
No, we do not ship to PO boxes or APO boxes. The shipping is done by the couriers' company, and they require the address to the exact place - company or home.
IS MY PHONE NUMBER REQUIRED IN THE FORM?
Yes, because delivery courier companies and postal services require the phone number.
IS RUSH DELIVERY AVAILABLE?
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Express delivery orders are prioritized.
The fastest turnaround time available is 2-7 working days depending on your location.
Please contact us regarding rush delivery time if your deadline is tight.
Before making a rush order we advise you to give yourself some time to decide on the cover material, cover color, and size of the product- since after the rush order is made changes are not possible.
CAN YOU SEND ME MOCK-UPS?
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We always send mock-ups of the cover before proceeding with the order. We will make as many design changes as needed.
CAN I REQUEST A CUSTOM ORDER, FONT, OR LOGO ON A PRODUCT?
Yes, but please contact us before placing your order.
WILL THERE BE WRITING ON THE SPINE?
No, unless you notify us regarding writing on the spine. Please leave a comment when ordering.
There is no extra charge for spine personalization.
WILL THERE BE CUSTOMS/IMPORT TAXES?
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To know for sure please contact your postal services. Arcoalbum is based in Lithuania, Europe.
Customers are responsible for any customs and import taxes that may apply. Arcoalbum is not responsible for delays due to customs.
Use this link to calculate import duty & taxes worldwide: https://www.simplyduty.com/import-calculator
GERMANY - Verpackungsgesetz (LUCID Packaging Register)
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Germany’s Packaging Act VerpackG promotes recycling and reusing packaging materials (e.g., cardboard boxes, tape, and bubble wrap).
Our brand Arcoalbum is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE5861500467112.
Our Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.
As a consumer, please dispose of all received packaging in the correct recycling containers. The blue container is for all paper & cardboard and the yellow is for all plastics.
Thank you,
Arcoalbum
Seller details
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