Reviews
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Noelle on 16 Mar, 2023
2 out of 5 starsDON’T DO IT! Soooooo disappointed with this purchase. It was over $1,000! Wood Panels were warped and do not lay flat on the wall… you cannot straiten them. Also, there were chips as well. Not packaged well for shipping! If you’re going to charge over $500 for shipping, use those funds to purchase sturdy packaging! Item was exposed upon arrival, IN THE RAIN packaging was torn and damaged. DO NOT WASTE YOUR MONEY! I cannot use this- poor quality.
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Juan on 08 Feb, 2023
4 out of 5 starsThe experience is good, but the wood (manufactured wood) bend alwyas a little, I am ok with, It is beatiful and makes the room grand. I recomended it
Kulturë responded on 12 Feb, 2023
Hi Juan, Thank you for your review! It can happen that a panel bends a little during transportation due to conditions out of our control. Please hang the panels for a few days and they should get back to their original shape.
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Adam on 26 Jan, 2023
2 out of 5 starsThe product arrived damaged and is not made of wood! It is made of compressed paper it seems which is not what I expected!
Kulturë responded on 12 Feb, 2023
Dear Adam, We've tried to reach out to you via messages to try to understand what caused the damages that you reported, but unfortunately you did not respond to our message. Rest assured that Kulture Home Decor enforces the utmost care to ensure our bed headboards are packed safely to be shipped by air-freight. Unfortunately, we must rely on third-party services to handle the shipments of our products and have little control on how our parcels are handled during the whole process, and it can happen that a product gets damaged from times to times. We hold strong ethics when it comes to customer care and strive to provide the best after-sales service. We would gladly offer you a compensation should you care to reply to our message and provide more information to us.
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Traci on 24 Jan, 2023
5 out of 5 starsAbsolutely LOVE our new headboard!! e even added lights behind it to emphasize the detail.
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Gaye Lynn on 19 Jan, 2023
1 out of 5 starsThis was shipped. I paid 350.00 for shipping. It was warped and dif colors. The way we had to hang it was ridiculous. Not only was it warped, but also wrong color right top panel. I’m very very pissed
Kulturë responded on 26 Jan, 2023
Dear Gaye, We've tried to reach out to you via messages to try to understand what caused the damages that you reported, but unfortunately you did not respond to our message. Rest assured that Kulture Home Decor enforces the utmost care to ensure our bed headboards are packed safely to be shipped by air-freight. Unfortunately, we must rely on third-party services to handle the shipments of our products and have little control on how our parcels are handled during the whole process, and it can happen that a product gets damaged from times to times. We hold strong ethics when it comes to customer care and strive to provide the best after-sales service. We would gladly offer you a compensation should you care to reply to our message and provide more information to us. Kind regards
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jeanbaptistemerlet on 07 Jan, 2023
5 out of 5 starsGreat handmade product, protected with care dor overseas shipping, fast delivery, and reactive communication with the shop. I do recommend! The mandalay looks wonderful on my wall!
Kulturë responded on 20 Jan, 2023
Thank you for your review, Jean Baptiste! We're glad you love your Balinese home decor piece :)
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Donna on 04 Jan, 2023
5 out of 5 starsThe quality is excellent. Customer support is great. Shipped and delivered quickly.
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Sign in with Apple user on 21 Nov, 2022
5 out of 5 starsAbsolutely gorgeous! Thrilled with this piece! Can’t want to hang it, photos to come!
Kulturë responded on 20 Jan, 2023
Thank you so much for the beautiful photo! Our Balinese bed headboard looks indeed great on your wall :)
