OpenChests

Treasure Hunt Clues, Scavenger Hunts & Treasure Maps

Singapore
| 14,142 Sales | 5 out of 5 stars 5 out of 5 stars

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Reviews

Average item review
5 out of 5 stars
(602)

About OpenChests

Sales 14,142
On Etsy since 2014

I made up my first treasure hunt as a child, saw the joy it sparked and was reminded of that magic when I started making them for my own children.

Treasure Hunt set-up takes time so I aim to make sets that are general enough that customers don't have to do lengthy preparations but are still special enough that they bring fun and make happy memories.

I've always felt that for a treasure hunt to be really special, it should have hiding places that are personal - that's why I love that I can bring customisable options to customers. Many of my items are on Corjl.com and can be edited online with no software downloads or hidden extra costs to my customers.

I am a one-woman operation enjoying the flexibility selling online gives me. As a mother of 2 based in Singapore, I can't always respond to messages immediately, due to timezone and actual time constraints - but I will respond within 24 hours.

Shop policies

More information

Last updated on 11 May, 2022
Frequently asked questions
How do I request customization

All of the items I sell include an option to customize and personalise using your invite to edit from Corjl.com. Check the individual listing descriptions to see what items have this option and what can be edited.

I didn't receive my items via email as expected

Once your payment has been processed you should receive your items via email. Generic items come from Etsy and your invite to edit comes from Corjl.com.

Typically these are received within 5 mins but issues arise when:

Junk folder - your email provider marked them as spam.

Old email address - check that the email address on your Etsy profile is the correct one for you now. If you need the emails resent to a different email address then message me with your correct email quoting your order number.

ApplePay - if you paid via ApplePay then your invite to edit, from Corjl.com, may have gone to an encrypted email address. Send me a message with your correct email address and I will resend within 8 hours (usually less).

Can I order pre-printed items that will be mailed to me?

I currently don't offer this service. If you don't have a home printer you can download the files onto a USB and bring to a print shop. Many print suppliers also have an email address you can send the files to either.

Corjl says my items have expired

As per the written item description, typically, I place a 30-day expiry on all my Corjl templates. This is to not in place to block regular customers from re-using a set of clues for, say, a siblings birthday but is there to protect the designs from commercial exploitation.

Send me your email address and I'll assess extending the expiry on a case by case basis.

Corjl says I've run out of downloads

As per the written item description, typically, customers get 4 downloads for treasure hunt designs and an unlimited number of downloads for map designs.

If you need an extra download or two then send me a message with your email address and I'll assess on a case by case basis.

The Printing Shop / Professional Printers won't allow me to print because it's trademarked copy

Show them this...

Hi, I appreciate your policy on protecting Intellectual Property. While the products I sell are for personal use only and should not be exploited for commercial use, I sell digital download PDFs and JPEGs that customers then print either at home or bring to print service suppliers - like you.

Please go ahead and print whatever they request up to 17 copies of each individual page/file.

Please don't delay them - they're very likely trying to organise a fun event under time constraints.

Karen Kelly

info@openchests.com
OpenChests.com
OpenChests on Etsy