11eggs

Howdy, yolks!

Austin, Texas

11eggs is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

11eggs is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 28, 2012
Thanks very much for visiting 11eggs! Please read the policies below, and feel free to message me through Etsy or at chibichichan [!at] yahoo.com with any questions! I will promptly and thoroughly respond to each message.

Accepted payment methods

Paypal
Returns and exchanges
Refunds/exchanges are determined on a case by case basis. Please notify me of any concerns/questions, prior to leaving feedback, and I will do my best to rectify the situation. Buyer is responsible for shipping charges.
Payment
Accepted payment methods:
*paypal
*check or money order

Payment must be made within 3 days of purchase. If you cannot pay within that time, please ask to reserve the listing until you are ready to make payment. Please note that items will not ship until payments clear.
Shipping
Domestic buyers:
Items are shipped via USPS priority mail with tracking number. Packages leave the door within 3 days post purchase and are in transit 2-3 business days. Please allow up to 1.5 weeks from date of payment, for item to arrive. Tracking is purchased for all domestic shipments and numbers will be provided upon request.

International buyers:
Items are shipped via USPS, 1st class air. Quoted time in transit is 5-10 business days, but delays may occur in customs or during busier seasons. No tracking is available for overseas shipments and any fees incurred through customs are buyer's responsibility. Insurance is available upon request.

**Items ship to the address provided on your Etsy invoice.
***If you need your item in a hurry, express shipping is available for domestic and international buyers. Please contact me for rates.
****(domestic buyers only) If you'd like to save a little on shipping and your package weighs less than 13 oz you may opt for 1st class shipping. Send me a message with this request and I will send an updated invoice, or refund the difference to your paypal account.
*****Overestimated shipping costs will be refunded the difference.
Additional policies and FAQs
Please note....Italian customs laws/regulations do not allow for the import of footwear.

All machine washable garments will arrive fresh, laundered and ready to wear! Dry clean only items will need to be professionally cleaned, but is available upon request for an additional charge. Leather shoes and boots will be cleaned inside and out. Suede will require professional attention (if dirty).

T H A N K Y O U ! ! !
XO