11thHouse

11th House - Unique Handcrafted Jewelry

Prescott, Arizona

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

11thHouse is taking a short break

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Note from shop owner Hello and thanks for stopping by! I am taking a short break and currently out of my studio. Please feel free to convo me as I will be able to check messages. Thank you so much! <3
Marie

Note from shop owner

Last updated on Jan 6, 2020

Hello and thanks for stopping by! I am taking a short break and currently out of my studio. Please feel free to convo me as I will be able to check messages. Thank you so much! <3
Marie

Marie

Contact shop owner

Marie

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Quality 5 Shipping 9 Customer service 11

About 11thHouse

Sales 140
On Etsy since 2011

Shop policies

Last updated on December 4, 2018
Welcome to 11th House Jewelry! I have been designing and creating jewelry for more than 15 years and I'm very excited to share my work with you in my own Etsy shop. If you have any questions or comments, please contact me. I would love to hear from you! Have fun shopping!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to love your purchase! If you are not happy with your item, please contact me within 5 days and we will work out a solution to your satisfaction- exchange, reworking the piece, or refund*

*Shipping, handling, and insurance fees are nonrefundable. All returns must be in original condition. Buyer will pay for return shipping charges. Please note...customized or personalized items may be returned for shop credit only.

Thank you!
Payment
11th House accepts Paypal, Credit Cards, Debit Cards and Etsy Gift Cards
Shipping
Ready to ship orders usually ship within 2 days after payment is received. Custom, sized, or hand stamped items can take 3 day to 2 weeks depending on the item. Feel free to convo me if you need something by a certain date and I will be happy to do what I can to accommodate your needs.

Occasionally I will feature some items with FREE shipping. Please click on the Shipping Policies tab in the listing for more info. Shipping costs and options will also appear in the check out box and can be calculated prior to ordering.

Domestic shipments:
I ship USPS first class with delivery confirmation. USPS Priority Mail is offered as an option during checkout and charges can be calculated prior to ordering. Your shipping fee includes postage, a box mailer, gift wrap and silk organza gift bag.

Everywhere Else Shipping:
USPS First Class Air Mail, USPS International Priority or USPS International Priority Express Mail are offered as options at the time of checkout and charges can be calculated prior to ordering. Ship times vary from 6 days to 2 weeks depending on the option selected. International customers are responsible for all fees, taxes, and duties/customs charges associated with shipping to their respective countries.

International Priority Mail shipments come with insurance.

***Only shipments that are insured will be covered from loss or damage.***

Purchases for international shipments that do not carry insurance are at the buyers own risk and CAN NOT BE REFUNDED OR REPLACED.

PLEASE ENSURE YOUR ETSY ADDRESS MATCHES YOUR PAYPAL or CREDIT CARD SHIPPING ADDRESS. The package will be sent to the Etsy address.