12punt3

12PUNT3 - creative design studio

Nootdorp, The Netherlands · 254 Sales

12punt3

12PUNT3 - creative design studio

Nootdorp, The Netherlands 254 Sales On Etsy since 2010

5 out of 5 stars
(50)

Announcement   Handmade plush designs, vinyl customized art toys, d.i.y. paper goods and more...

All images, designs and artwork © 2005 - 2016 12PUNT3, The Netherlands

Announcement
Last updated on May 11, 2016

Handmade plush designs, vinyl customized art toys, d.i.y. paper goods and more...

All images, designs and artwork © 2005 - 2016 12PUNT3, The Netherlands

Marianne Roosa

Contact shop owner

Marianne Roosa

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About

From inspiration to creation...

Hi, my name is Marianne Roosa a.k.a. Miss Oneyes. I work from a home studio in The Netherlands accompanied by two big Ragdoll cats and lots of art toys.

Originally a graphic designer and art toy collector, which eventually lead to becoming a plush toy designer and vinyl toy customizer. In my Etsy shop I offer unique handmade plush designs, customized vinyl toys and d.i.y paper goods. My inspiration comes from my love for cats, nature and typography.

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Shop members
  • Marianne Roosa

    Owner, Maker, Designer, Curator

    All round designer with a love for hand crafted curiosities.

Shop policies

Last updated on August 2, 2016
Please read Etsy's policies and my information about payment and shipping before placing an order. My goal is to make your shopping experience here a pleasant one!

Thank you for visiting my shop!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I prefer to use Paypal for payment.

TAXES:
If you are ordering (non-printable) goods from outside of the EU it is possible that you have to pay additional customs duties, taxes or fees to your local authorities.
Shipping
Shipping & handling charges are based on the collective weight of your order and the rates given to me by Post NL.

YOUR ADDRESS
All packages will be send to the address mentioned on the Etsy invoice. Please make sure that is the correct address. I do not assume responsibility for any lost or damaged shipments send to the wrong address. I do not ship to P.O. boxes.

DELIVERY TIME
All products will be shipped within 3 -14 business days unless mentioned otherwise. Your order will be taken into production after your payment is received. Given the estimated delivery times, you should allow 1 week within The Netherlands and 1- 3 weeks outside The Netherlands, for your order to arrive. If you need something sooner, please email me and we can make special arrangements.

LOST PACKAGES
If it has been more then three weeks since you have placed your order, please feel free to email me for info. If an item gets lost in the mail don't worry. We will work out a solution.
Refunds and Exchanges
CANCELATION/RETURN POLICY
You have the right to cancel an order within 14 days after receiving the item under the condition that you notify me within this 14 days window. Please wait on my authorization email before sending any items back. Items must be shipped via priority airmail with delivery confirmation.

REFUND
All returned items will need to be UNUSED and in resale MINT condition for a full refund. The additional shipping costs for returning the item will not be refunded. You will receive a refund within 14 days of receiving the returned item.The refund will be done through Paypal.

RETURN POLICY FOR DIGITAL FILES OR CUSTOM PRODUCTS
The return policy mentioned above does not apply to PDF files or custom products! It is not possible to cancel the purchase of PDF's or a custom products for a refund.

CONTACT
If you wish to cancel the transaction you can send me an Etsy Conversation Message. European law requires also an opportunity to cancel by phone. But that is not efficient, you can reach me much quicker by email: info[a]12punt3.nl or via Etsy.
Additional policies and FAQs
I welcome wholesale, consignment inquiries and custom orders. If you wish to know more about the possibilities, prices, time etc. feel free to contact me.

FEEDBACK
If you have a problem with your order, please contact me PRIOR to leaving feedback so that I can try to remedy the problem so that we can both be happy with the transaction and all feedback will be good.