13Chestnuts

Art and craft by Kristen Etmund

Olympia, Washington | 645 Sales

13Chestnuts

Art and craft by Kristen Etmund

Olympia, Washington 645 Sales On Etsy since 2011

5 out of 5 stars
(307)

Announcement   Welcome to 13 Chestnuts! Looking for the felt critters? Don't worry, they'll be back! If you have a special request in the meantime, message me and I'll get back to you ASAP.

Announcement

Last updated on Jul 19, 2018

Welcome to 13 Chestnuts! Looking for the felt critters? Don't worry, they'll be back! If you have a special request in the meantime, message me and I'll get back to you ASAP.

Kristen Etmund

Contact shop owner

Kristen Etmund

Reviews

Average item review
5 out of 5 stars
(307)
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About

Shop members

  • Kristen Etmund

    Owner

    My work is influenced by my surroundings, the things I see in my environment day to day. I try to capture the mystery and wonder of the natural world - sparking a memory, or preserving a fleeting moment in time.

Shop policies

Last updated on March 2, 2018
Thank you for visiting! All items are handmade by me in my smoke-free, pet-free home studio in beautiful (if rainy) Olympia, Washington.

Please be aware that you will not receive the exact item pictured - each item is handcrafted, so some variation is to be expected. Also please keep in mind that color displays differently on every computer monitor. Please refer to the color descriptions I provide in each listing to get a better idea of what to expect.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are not happy with your item, please contact me to make arrangements within 5 days of receiving it. I value the feedback and opinions of my buyers and hope to be able to satisfy everyone.

Once I receive the item in original condition, I'll refund the original purchase price, less shipping fees. The buyer is responsible for the cost of shipping an item back. I cannot be held responsible for lost or damaged packages. To avoid losses please insure your packages.

I reserve the right to refuse any returned items if these return policies, or any instructions provided during contact, are not followed.
Shipping
I make every effort to ship items out by their individually stated processing time. I'll be sure to notify you immediately if I expect a delay. Orders of more than one item may take a bit longer.

All orders will ship via First Class Mail, 2-5 shipping days for domestic orders and anywhere from 1 to 3 weeks for international orders. Please note that shipping times are not guaranteed and can take longer than estimated. International customers are responsible for any and all duties or customs fees.

Shipping fees do not include insurance. If you'd like to insure an item, please contact me before purchase and I'll create a custom listing for you that includes those additional fees. Please consider requesting insurance to avoid any losses that may occur during shipping.
Additional policies and FAQs
I'm open to considering custom orders. If you have something in mind, please contact me and we'll see what we can come up with!

Thanks again for visiting my shop!