CoeyAndShy

Coey & Shy

Columbus, Ohio · 13912 Sales

CoeyAndShy

Coey & Shy

Columbus, Ohio 13912 Sales On Etsy since 2012

5 out of 5 stars
(2994)

Announcement   Hello! My name is Shy Custis. I manage this shop, in which you will find work by myself, and Coey kuhn!
If you have any questions, please feel free to send a message here through Etsy! (I check Etsy messages a couple times a week, so please allow a few days for a response.)

Here's our regularly updated convention list!
https://trello.com/b/uCEcIF1S/convention-list

Want monthly updates, exclusive coupons, and more? Sign up for our mailing list!
CoeyAndShy.com/list/

Our Websites:
Shy: www.shycustis.net
Coey: www.coeykuhn.com

Announcement

Last updated on May 6, 2018

Hello! My name is Shy Custis. I manage this shop, in which you will find work by myself, and Coey kuhn!
If you have any questions, please feel free to send a message here through Etsy! (I check Etsy messages a couple times a week, so please allow a few days for a response.)

Here's our regularly updated convention list!
https://trello.com/b/uCEcIF1S/convention-list

Want monthly updates, exclusive coupons, and more? Sign up for our mailing list!
CoeyAndShy.com/list/

Our Websites:
Shy: www.shycustis.net
Coey: www.coeykuhn.com

Shy Custis

Contact shop owner

Shy Custis

View all 129 items

Reviews

Average item review
5 out of 5 stars
(2994)
View all 2994 reviews

About

Hello! My name is Shy Custis. I manage this shop, in which you will find work by myself, and Coey kuhn!
If you have any questions, please feel free to send a message here through Etsy! (I check Etsy messages a couple times a week, so please allow a few days for a response.)

Here's our regularly updated convention list!
https://trello.com/b/uCEcIF1S/convention-list

Want monthly updates, exclusive coupons, and more? Sign up for our mailing list!
CoeyAndShy.com/list/

Our Websites:
Shy: www.shycustis.net
Coey: www.coeykuhn.com

Shop members

  • Shy Custis

    Owner, Artist, Shop Manager

  • Coey Kuhn

    Owner, Artist, Shipper

Shop policies

Last updated on May 6, 2018
✦ QUESTIONS/CONTACT ✦
If you have any questions, please feel free to message us!
Messages are checked a couple times a week; please allow a few days for a response.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
We are happy to offer refunds/exchanges for many situations. If the error was ours, we will cover all extra shipping charges. Otherwise, we will ask the customer to take on any return shipping costs.

Please contact us to discuss specifics for any requested refund or exchange.
Shipping
✦ SHIPPING TIME ✦
Orders ship the weekend after purchase unless we are away for a convention, an item is out of stock, or the purchase includes a pre-order item.
PLEASE ALLOW 4 WEEKS FOR ORDERS TO ARRIVE to accommodate convention travels and restocks.
Purchases that include pre-ordered items will be shipped in entirety once pre-ordered item is in stock.
If an item/purchase is needed promptly, please message us before placing an order to inquire about availability and shipping time.

✦ INTERNATIONAL SHIPPING POLICY ✦
U.S. CUSTOMERS: All items include tracking within the U.S.
INTERNATIONAL CUSTOMERS: Most Items include tracking internationally as well, but some don't (mainly stickers and patches).
If your purchase is shipping somewhere outside the U.S., please check your item(s) details to see if tracking is included or not. If desired, international customers may upgrade shipping to have tracking at checkout.
** If a non-tracking item is being bought with something that includes tracking, there's no need to upgrade as they will be shipped together. **
If an item gets lost in the mail and the customer HASN'T upgraded to include tracking, WE WILL NOT REPLACE IT FOR FREE OR GIVE FULL REFUNDS.

✦ HOLIDAY SHIPPING ✦
See info section at top of main shop for holiday shipping dates/cutoffs

✦ QUESTIONS/CONTACT ✦
If you have any questions, please feel free to message us!
Messages are checked a couple times a week; please allow a few days for a response.

More information

Last updated on Feb 1, 2018
Frequently asked questions

Why won't a lost international order with standard shipping be replaced unless the shipping was upgraded?

If an order isn't shipped with tracking, there's no way for us to know what might have gone wrong with the shipment.
- It could have been sent/delivered to the wrong address, with no way of telling if a replacement would end up in the wrong place again.
- It could be stuck in transit and fixable.
- It could be returning to us, with a postage error needing fixed.
- Even the unfortunate possibility that a customer received their item(s) already, and is requesting a replacement/a refund without our knowing it's been delivered already.

That being said, a good deal of our items come, by default, with tracking included. Check your items' description before purchase to see if tracking is included.

Why can't patches/postcards/etc be ordered individually?

We order many of our items in large, even-numbered batches, with the intention of breaking them into sets once we get them. This makes inventory massively easier on our end, and also keeps our restocking costs down, in turn making the purchasing price lower for the customer.
It would be costlier and much more difficult to manage restocking individual parts of a set or series.

Can other prints be ordered for Shy's/Coey's gallery besides the ones that have listings?

Yes! Shoot us a message and we'll do our best to get something worked out for you.