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CoeyAndShy

Coey & Shy & Felix Shop

Columbus, Ohio · 7406 Sales

CoeyAndShy

Coey & Shy & Felix Shop

Columbus, Ohio 7406 Sales On Etsy since 2012

5 out of 5 stars
(1594)

Announcement   ✦✦ HOLIDAY ORDER DEADLINES ✦✦
US - Dec. 18th ✦ Can/EU/Asia - Dec. 7th ✦ Elsewhere - Dec. 1st ✦ Pre-orders - check ETA

Hello! My name is Shy Custis. I manage this shop, in which you will find work by myself, Coey Kuhn, and Felix Kramer! If you have any questions, please feel free to send a message here through Etsy! (I check Etsy messages a couple times a week, so please allow a few days for a response.)

Our Websites:
✦ Shy ✦ www.shycustis.net
✦ Coey ✦ www.coeykuhn.com
✦ Felix ✦ www.atrocityland.com

Announcement

Last updated on Nov 19, 2016

✦✦ HOLIDAY ORDER DEADLINES ✦✦
US - Dec. 18th ✦ Can/EU/Asia - Dec. 7th ✦ Elsewhere - Dec. 1st ✦ Pre-orders - check ETA

Hello! My name is Shy Custis. I manage this shop, in which you will find work by myself, Coey Kuhn, and Felix Kramer! If you have any questions, please feel free to send a message here through Etsy! (I check Etsy messages a couple times a week, so please allow a few days for a response.)

Our Websites:
✦ Shy ✦ www.shycustis.net
✦ Coey ✦ www.coeykuhn.com
✦ Felix ✦ www.atrocityland.com

Shy Custis

Contact shop owner

Shy Custis

Reviews

Average item review
5 out of 5 stars
(1594)
Kristen Perez

Kristen Perez on Dec 9, 2016

5 out of 5 stars

Beautiful!

Eryn

Eryn on Dec 9, 2016

5 out of 5 stars

Shipping was fast and the patches are even better than I'd imagined! My daughter is going to be so excited on Christmas morning. Thank you!

Eryn

Eryn on Dec 9, 2016

5 out of 5 stars

Fast shipping and super cute, well made pencil bag! Love how unique these are!

Cassandra Meaker

Cassandra Meaker on Dec 9, 2016

5 out of 5 stars

In love with the quality of this lanyard. The acrylic alien head is also very sturdy. Shipped within a week. Very satisfied with my purchase!

Cassandra Meaker

Cassandra Meaker on Dec 9, 2016

5 out of 5 stars

Perfect quality and shipped within a week. Very happy with this transaction. I plan on continuing to shop with this seller!

View all 1594 reviews

About

Hello! My name is Shy Custis. I manage this shop, in which you will find work by myself, Coey Kuhn, and Felix Kramer!
If you have any questions, please feel free to send a message here through Etsy! (I check Etsy messages a couple times a week, so please allow a few days for a response.)

Here's our regularly updated convention list!
https://trello.com/b/uCEcIF1S/convention-list

Our Websites:
Shy: www.shycustis.net
Coey: www.coeykuhn.com
Felix: www.atrocityland.com

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Shop policies

Last updated on June 12, 2016
✦ QUESTIONS/CONTACT ✦
If you have any questions, please feel free to message us!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Shipping
✦ SHIPPING POLICY ✦
Most Items include tracking, but some don't. Please check your item(s) details to see if tracking is included or not. If needed, you can upgrade the shipping to have tracking at checkout.
Items that come without shipping by default will not be replaced if lost in the mail.
If a non-tracking item is being bought with something which includes tracking, there's no need to upgrade as they will be shipped together.

If an item without tracking gets lost in the mail and the customer *hasn't* upgraded, I will not replace it! Things don't frequently get lost, but it does happen!

✦ SHIPPING TIME ✦
PLEASE ALLOW 4 WEEKS FOR ORDERS TO SHIP. We are frequently on the road for shows, as well as having to restock items. Please allow at least 4 weeks for your shipping notice, as there are times we're stuck waiting for an item from our printers, or tied up in convention business/travel.

✦ HOLIDAY SHIPPING ✦
See info section at top of main shop for holiday shipping dates/cutoffs

✦ QUESTIONS/CONTACT ✦
If you have any questions, please feel free to message us!
Refunds and Exchanges
We are happy to offer refunds/exchanges for many situations. If the error was ours, we will cover all extra shipping charges. Otherwise, we will ask the customer to take on any return shipping costs.

Please contact us to discuss specifics for any requested refund or exchange.

More information

Last updated on Jun 9, 2016
Frequently asked questions

Why won't a lost order with standard shipping be replaced unless the shipping was upgraded?

If an order isn't shipped with tracking, there's no way for us to know what might have gone wrong with the shipment.
- It could have been sent/delivered to the wrong address, with no way of telling if a replacement would end up in the wrong place again.
- It could be stuck in transit and fixable.
- It could be returning to us, with a postage error needing fixed.
- Even the unfortunate possibility that a customer received their item(s) already, and is requesting a replacement/a refund without our knowing it's been delivered already.

That being said, a good deal of our items come, by default, with tracking included. Check your items' description before purchase to see if tracking is included.

Why can't patches/postcards/etc be ordered individually?

We order many of our items in large, even-numbered batches, with the intention of breaking them into sets once we get them. This makes inventory massively easier on our end, and also keeps our restocking costs down, in turn making the purchasing price lower for the customer.
It would be costlier and much more difficult to manage restocking individual parts of a set or series.

Can other prints be ordered for Shy's/Coey's gallery besides the ones that have listings?

Yes! Shoot us a message and we'll do our best to get something worked out for you.