Ali Henn on Feb 14, 2017
Simple but the prefect length for a key chain
Ali Henn on Feb 14, 2017
Took a while to get but its beautiful! I love all the pockets and loops. Its a great length as well. Well worth the wait! Highly recommend!
shawncornacchio on Dec 28, 2016
Great apron thx so much!! people do not listen to Jessisa
Jessica Lewis on Dec 4, 2016
I would strongly discourage anyone from purchasing from this shop. My order arrived damaged and the sellers were unapologetic and unwilling to provide me with a replacement unless I paid return shipping on the damaged product. They said that from the picture I sent, they could not determine if the issue occurred in manufacturing or in shipping, and that they’d “do [me] a favor” and cover return shipping only if it was a manufacturing defect. So, I paid $175 (+ shipping) for a case, and when I received it (four weeks later) it was damaged. I understand why a seller would want to limit liability for issues that occur in shipping (as a small business owner, I think that’s a bad practice, but I understand their position), but then the seller should ship using something more substantial than just a padded envelope.
Wes responded on Dec 7, 2016
I tried my best to accommodate Jessica, which included an exchange for the product and refunding her shipping. Even though my store policy states that the buyer pays for the return shipping for exchanges and returns I was willing to pay for the return shipping. I price each item according to labor and material prices. The leather I use is much more expensive than leather items you would find at a “big box” store. Each item is made by hand and takes time to craft each piece, most customers know this. I have never had an issue with padded envelopes and am sad to see I failed in customer service for this particular customer.
1.61 Soft Goods φ
1.61 Soft Goods is a handmade design studio that specializes in soft goods and leather goods. Our studio is located and operated in the heart of Downtown Los Angeles, Arts District. Each product is made individually with care.
Our products are conceived out of the need for minimal style with a multitude of functionality. The design's bottom line is to bring high quality soft goods that can adapt to our changing needs.
Thank you for visiting our etsy shop.
Check out our facebook page for latest news and deals!
Bag Smith, Product Designer, Vegetarian.
Maker, Designer, Cat Wrangler
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1.61 Soft Goods is a handmade design studio that specializes in soft goods and leather goods.1point61 is located and operated out of Downtown Los Angeles. Each product is made individually with care.
Please visit the following for updates:
Accepted payment methods
- Accepts Etsy gift cards
** Please provide your delivery address and phone number at time of purchase.
** Please check the shop note for the updated lead time
** All shipments go out every Saturday.
- - - For International Shipping - - -
** After the period of production time, your order will be shipped by USPS First Class, and could take up to 4-8 weeks to arrive. Other shipping options are available by request.
**All customs taxes and fees are to be paid by the buyer of the item.
**Due to import restrictions I can not ship to Italy.
- - - For Local Shipping - - -
** After the period of production time, your order will be shipped by USPS First Class mail and should be expected in 3-5business days.
- - - Express Delivery - - -
**If you would like your item expedited, we recommend Express Mail shipping. Domestic packages will arrive within 1-3 days and International packages will arrive in 5-7 days (depending on location).
** Unfortunately, we are not responsible for any lost item or damaged item that caused by delivery. We are trying to avoid this by providing suitable packaging for shipping and providing tracking numbers (where available).
** If your package is unclaimed and returned to us by your local postage carrier, you may need to provide the return postage cost.
Refunds and Exchanges
**We do NOT provide refund or exchange for all personalized items (including broken or damaged products that was caused by shipping)
** Please note that color of products may vary slightly from screen to screen. Also the color of the leather may be different as this is a natural material that varies batch to batch.
If the buyer is not satisfied with the product the buyer must pay for return shipping.
*A refund will only be issued once the product is sent and received in the original condition.
Additional policies and FAQs
** Due to service, every item is handcrafted upon the payment being recieved. Please allow 3-4 weeks (exclude shipping time) for production of your order. We appreciate your patience.
** For an updated production time, please refer to our announcement bar at the top of the main page.
** We only use genuine leather. Since it's natural material, it may have stain marks, insect bites, scars, and even briar scratches.
** Color may vary slightly from screen to screen **
**Personalization service is offered to certain items. See item description for details.
** Please provide the following details at your purchase: NAME or initial to be engraved, and LEATHER color.
**All personalized items are final sale. No return or exchange.
** If we do not receive your personalize detail, we’ll make it in same leather & stitching color as per purchased item of listing, without engraving**
**Symbols are not included at this time
** Words limits vary for each product, see item description for details.