20northora

20northora

Tulsa, Oklahoma 457 Sales On Etsy since 2011

0 out of 5 stars (168)

20northora

20northora

Tulsa, Oklahoma | 457 Sales

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judy clark

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judy clark

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quality 12 shipping 24 customer service 20

Shop policies

Last updated on March 12, 2011
Welcome to 20 North Ora. I hope you find something you just love. Each item is made with much love and time.
Returns and exchanges
My pillows and other items are designed and sewn in my home studio free of smoke. I thoroughly inspect all items before shipping. I wrap the items in tissue and also put in a plastic bag just in case the box should get wet. I want all of my items to be shipped out in excellent condition.
I try to always give Care Instructions in my listing. Many times it will say Spot Clean. This is because of the various contents of fabrics used. Also, I use lots of vintage lace and buttons which are delicate.
I do not offer returns for color, size or fabric. These are always listed in the description.
If you do have a problem, please contact me within three days of receipt of the item and I will do my best to work out a solution. Many of my items are one of a kind, so if they are sold, they are taken out of my shop.

I want you to be well pleased and love your purchase.
Payment
Paypal is my first choice but payments may be made without paypal accounts. You may pay with a money order., Just let me know and I will email you a bill. Items will ship after payment is received.

I will send you an email to keep you informed about your order status. Will also email you the day of shipment.


Thank you.
Shipping
I normally ship either U.S.Postal or UPS depending upon the size of the item . Notify me if you want insurance and it will be added to your bill. If you have a deadline, email me and I will do my best. Sometimes, this involves Priority Mail which is a little extra.