2MoonswithCharm's Shop Policies
Welcome to 2MoonswithCharm. First I like to thank you for taking the time to visit us. Our shop is to provide a large variety of crafting items - jewelry making, knitting and other crafts. We also sell vintage items from time to time.
My husband thinks i spend too much time on etsy. Me, I don't spend enough time. What makes me the happiest, is helping others find that certain charm, notion or item. Thats our main objective is to find that particular item for you at a great price.
We accept Paypal and Money Orders. Also you now can pay for items by credit card. Etsy has made that option available. Echecks must also be cleared before items are shipped. Also if dont have the money, message me i dont mind holding a certain item for you
All items are shipped as follows:
- takes 1 to 2 days to ship out your order
- items are taken directly to the location postal station
- Canadian orders I use regular Canada Post Mail timeline is 3 to 5 business days
- I use paypal and or etsy labels for shipping labels. If the address on Paypal or on etsy is incorrect please send me a message
- shipping to United States normally takes from 4 to 12 business days. Please note Saturday is not considered a business day. Us orders go by Light Packet USA and there is no tracking these parcels
- oversees shipping can take up to 6 weeks. I use Light Packet International for shipping from Paypal or etsy
- I can provide courier service. We us Canada Post.
Refunds and Exchanges
Generally I do not refund. If there is a problem with your order, please message me. There is always a solution.
Additional Policies and FAQs
We at 2Moonswithcharm, take our business seriously. Yes mistakes do happen. . Please leave feedback. If for some reason you are unhappy with the product or service, please contact us first. Problems can be solved.
Will only be listed for three days unless notified.
Last Updated June 12, 2014