2cutelittlecreations' Shop Policies
Hello! Welcome to Cute Little Creations. All items listed in my shop are new. Each item is handmade by me in a pet & smoke free environment. I do my very best to make sure that each item is of high quality and embellishments are securely attached. My daughter gives each new product a test run before I decide to produce it for my shop to ensure that it will stand the test of time & toddler!! If you have any questions about any of the products listed in my shop please feel free to message me. I will do my best to get back to you within 24 hours! Thank you for visiting Cute Little Creations!
WARNING: Never leave children unattended or put down to sleep while wearing accessories or headbands. Elastic could slip down around the neck or embellishments could potentially pose choking hazards if eaten! As a mommy I must include this to help keep your little ones safe!
Payment must be received in full before your item will be shipped.
I currently ONLY SHIP WITHIN THE UNITED STATES. If you wish to make a purchase but live outside of the United States please message me and we can make arrangements to increase the shipping costs before purchase. If an item is purchased by a buyer outside of the United States I will message them with the option to increase their shipping cost. I will allow 2 business days for the buyer to reply. If no correspondence has been made by the end of the second working day I will refund the buyers money and repost the items for sale.
Most of my items are shipped USPS First Class (3-5 day delivery). If your order is over 12 ounces and cannot be shipped First Class, I will ship Parcel Post which is slightly longer with delivery at 2-9 Days. All orders are processed within 48 hours so please plan on approximately 5-8 days for delivery to you. Need your order sooner? Please message me BEFORE your purchase and we can always upgrade your order to priority shipping (usually only about $2- $5 more) and that will get your order to you in 2-3 business days.
Please double check your shipping address is correct before payment. Having your package returned will severely delay your items reaching you and you run the risk of having your package lost in all the shuffle!!
All items are packed inside a plastic bag to ensure they arrive at your home in good condition no matter how the package is treated in transit!
In an effort to be less wasteful I will not include an invoice in your package unless asked for (your digital order summary is always available here in your ETSY account) and whenever possible I will reuse shipping boxes. If you are sending something as a gift and want to ensure that it is enclosed in a new box please leave a message in the note to seller box at checkout.
If you have any questions about my shipping policies please feel free to message me!
Refunds and Exchanges
Items cannot be returned if they have been worn, used, washed, or soiled. Depending on the case, buyer may be responsible for shipping costs associated with returns. If you need to return your purchase please email me at: cutelittlecreations [!at] gmail.com I will touch base with you within 48 hours to set up your return & discuss any possible shipping costs.
Additional Policies and FAQs
I am happy to accommodate custom orders. Please note that each item in my shop is made by hand and therefore cannot be reproduced exactly. Timeframe for order completion will be agreed upon with customer to ensure items can be made and shipped within the timeframe needed. Upon completion, your custom order will be posted along with photos of the completed item, so customer can see exactly what has been produced. If the custom order in not purchased within two weeks of being posted to ETSY I will open up the listing for purchase by other customers. Please feel free to send me a conversation if you have any questions about these policies!
Last Updated August 30, 2012