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Shop policies

Last updated on March 3, 2011
Hello, thanks for visiting our shop. Every effort is made to ensure the item(s) you purchase are accurately described and of a high quality. We take great pride in all aspects of our work from the design, colour selection, actual hooking and finishing.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
It is important to us that you are satisfied with your hooked purchase. If not, please contact us within seven days of receiving your order so that we can resolve any problems. If a monetary refund is required, the amount refunded will be less any shipping charges and the item being returned must be in its original condition and received within 30 days of the purchase date. Once the item is received by us and after inspecting the item the appropriate credit will be given.

Vintage items sales are final. Every effort is made to provide an accurate description of these items and any flaws found on the items at the time of listing them for sale.
We prefer PayPal for payment. It is safe, easy and quick, and you can use your credit card without having an actual paypal account.
Payment should be made within three days of purchase. Please contact us if payment will be delayed for any reason. We require payment prior to shipping your purchase.
*All packages will be mailed to the Etsy address provided by the buyer unless there is another shipping address provided in the message to seller.

**For CANADA parcels will be mailed via Regular Surface Mail unless indicated otherwise. Express post is available at an additional charge if requested.

**For U.S parcels will be sent Expedited. Shipping fees include insurance up to 100 dollars in value. If the total value is above this amount, it is recommended that you puchase additional coverage in order to insure against lost or damaged parcels.
**INTERNATIONAL fees shown are for the United Kingdom only--shipped Air Mail. For other destinations please e-mail me.

For International shipping, please contact us for costs. Expedited (which includes $100.00 insurance) shipping for Canada and U.S. can be arranged. Contact us for details.

***Please note, we are not responsible for any custom fees***
Additional policies and FAQs
We respect all Esty policies.