31Rubies' Shop Policies
Thank you for visiting my shop. I put love, warmth, and professional quality into everything I create. I hope my items help you make your nest even cozier!
I accept PayPal, credit cards, and Etsy gift certificates.
Most items are mailed USPS First Class in a polymailer bag, so that your purchase stays dry, or by USPS Priority Flat Rate box/polymailer/envelope. International shipping is usually most reasonable by USPS Priority International flat rate.
Need it faster? I will be happy to use the shipping service you need, convo me and I will adjust the shipping for you.
I am working on "new baby time", so please note time frames on made to order items.
Refunds and Exchanges
I want you to be happy! I will accept returns within three days of delivery confirmation of unworn, unwashed diapers and covers. For hygienic integrity, no returns are accepted on cloth pads.
If you feel there is a workmanship or other issue, please message me and I will replace or repair, depending on the circumstances of the situation, at my discretion. I am easy to work with and provide quality products and honest business. I believe in treating my valuable customers the way I would want to be treated.
PDF patterns are non-refundable.
Additional Policies and FAQs
Convo me for any shipping combos or requests. I try to charge only actual shipping costs.
Last Updated November 19, 2013