360Diamonds

Classic and modern rings and earrings for men and women

California, United States · 492 Sales

360Diamonds

Classic and modern rings and earrings for men and women

California, United States 492 Sales On Etsy since 2011

4.5 out of 5 stars
(135)

Announcement   We specialize in men's and women's rings, earrings, and other fashion jewelry. Our designs range from modern to classic. We mostly work with 14K gold and 925 sterling silver. Feel free to convo about custom designs.

Thanks for your interest!

Announcement

We specialize in men's and women's rings, earrings, and other fashion jewelry. Our designs range from modern to classic. We mostly work with 14K gold and 925 sterling silver. Feel free to convo about custom designs.

Thanks for your interest!

360Diamonds

Contact shop owner

360Diamonds

View all 76 items

Reviews

Average item review
4.5 out of 5 stars
(135)
Kathryn Harris

Kathryn Harris on May 11, 2016

1 out of 5 stars

Never received the ring. I ordered this item on 3/25 and it was due to ship May 6th. On 5/6 I reached out to the seller and was told they would get back to me. 3 days later I reached out again and was told that they had made the wrong ring. They offered a refund, my original ring ordered in a 4 week time frame, or to buy the ring made by mistake at a "special price". I opted for the original ring delivered later but still opened a case with Etsy for documentation. AFTER I opened the case with Etsy, I got a message from the seller stating my ring would ship 6/7. Now it is 3 days before my wedding, I have no ring, and I honestly feel like this seller tried to scam me with a "bait and switch" approach. I had to chase them for information and I didn't feel comfortable with them. At Least I was refunded.

This listing is no longer available
View all 135 reviews

Updates

Ruby is a July birthstone. Let's celebrate the color of love!
Real white sapphire stud earrings. The halo part is detachable.
View all 9 updates

About

Our humble beginnings

We started our journey in our garage as a hobby for our family members. Then friends of family started asking us to make jewelry and before we knew it friends of friends started asking to see our work. We opened an etsy store and started uploading pictures and listings to use as a gallery for our friends and family. It turns out that lots of other people like our handmade jewelry too.

Fast forward to a few years later and here we are. A full blown etsy artisan team with handmade offerings for all occasions.


Thank you to everyone who supports handmade!

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Shop members
  • May

    Owner, Creator, Designer

    Loves designing jewelry for men, women, children, and pets. Wants to become a full time philanthropist one day in the future.

  • Belle

    Owner, Creator, Designer

    Enjoys crafting, artwork, and designing. A philanthropist during the day and a designer at night.

  • Sam

    Creator

    Father of three beautiful children. Stay at home dad and creator.

Shop policies

Last updated on September 25, 2015
Welcome to our store on etsy! We specialize in men's and women's jewelry. We can customize our offering with different gemstones, base metals, and engravings.
Thanks for taking the time to browse our store.

With hearts, ♡ ♥
May & Belle
360Diamonds

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept PayPal.
Sales tax will be added for California residents.

CANCELLATION POLICY
PRODUCT LISTINGS THAT ARE READY TO SHIP
Items normally ship within 1-2 business days. You may be able cancel your order if you contact us within 24 hours. Send us a message through etsy convo.
We reserve the right to cancel your transaction for any reason. Some countries have restrictions on what can be sent via air mail.

C U S T O M O R D E R S
A custom order is anything that deviates from the original product listing which includes size, dimensions, color, material, quantity, engravings, and any other specifications.
Often times our clients are really excited about their custom etsy jewelry therefore, orders are locked in once payment has been made. In most cases, we can still make changes to your order if you contact us within 1 day.
We start the material sourcing and production process after we receive your order. We are a home based business and source our materials in small batches that are non-refundable. Most custom orders takes 6-8 weeks to complete.
Custom orders are non-refundable and non-exchangeable. All sales are final. At this time we do not offer repair or resizing services. Please triple check your ring size before placing your order.

RESERVED LISTINGS
Your reserved item will be released if payment is not completed within 1 business day.
Shipping
SHIPPING METHODS
USPS First Class Mail 3-7 business days with delivery confirmation.
USPS First Class International Mail 15-20 business days.
We ship from Brea, California. Order processing usually takes 1-2 business days. Allow 2-3 days before trying to look up tracking information on your package.

SHIPPING ADDRESS
Please make sure your shipping address on paypal is updated. There is no way for us to retract a package once we drop it off.

INSURANCE
You may request insurance for additional fees.

INTERNATIONAL CUSTOMS & DUTIES
You are responsible for customs or duties that may apply to your country outside of the US.
Refunds and Exchanges
REFUNDS
We do not offer refunds once an order is made. All of our listings are for brand new jewelry. We are a small business working out of our home studio. We do not add extra margins to cover for refunds so that we can keep our prices as low as possible.

EXCHANGES
We do not offer exchanges for rings. Rings are final sale. Once it leaves our studio it is considered used. We do no resell used jewelry.

We offer exchanges for a service fee within the first 3 days for most non-customized earrings. Exchanges must be of equal or greater value. Service fees + price difference + shipping fees will apply and the rate will depend on the item (approx 20-25%) Items must be brand new and unworn. Please inspect your item as soon as it arrives. There are some items that are stated as final sale in the listing. Please refer to the description details.

We do not offer refunds or exchanges for custom orders.
A custom order is anything that deviates from the original product listing which includes size, dimensions, color, plating, material, quantity, engravings, or any other specifications. All custom orders are non-refundable and non-exchangeable. All sales are final for custom orders. Custom orders can take up to 10 weeks depending on complexity.

INSTRUCTIONS FOR EXCHANGES ONCE YOU RECEIVE OUR AUTHORIZATION
Contact us through etsy within 3 days from the time the item is delivered to request an exchange authorization. Return the item in brand new and unworn condition right away. Be sure to include a note or the original invoice so we know how to look up your order details. Include a note in the return package for the item that you would like to exchange it for. A service fee will be applied. We will email a paypal invoice for shipping fees for sending out the exchange earring.

Example: if the tracking information shows the item was delivered on the 1st then you must contact us before the 3rd. The item must be in brand new and unworn condition. Mail it back within a week from the time you contact us. You may re-use the original packaging material . We will inspect the items and process an exchange. We do not refund shipping fees. We recommend USPS First Class Small Package service with Delivery Confirmation number.

(1) Send us a message through etsy for an exchange authorization
(2) Send items back to 360Jewels, PO Box 9522, Brea CA 92822
(3) Do not use signature upon delivery service

MINIMIZING LOSS OR DAMAGE DURING SHIPPING
We typically wrap your jewelry in a small container with bubble wrap and ship your items in a padded envelope for extra protection.
If, loss or damage occurs we will work with you to resolve the situation.
Additional policies and FAQs
ORDERS FOR CUSTOM JEWELRY
We accept custom orders for precious metals, semi-precious and precious stones.
Base metals: 925 sterling silver, 14K, 18K, 22K gold, 950 platinum
Plating options: White, Rose, Yellow, or black gold.
Finishes: Matte or polished. Engravings.
The average production time is 6-8 weeks. Materials are custom sourced for each individual order. We will try our best to meet your 'must have by' date but we do not offer a guarantee. Delivery dates are provided as a guidance to what we are working towards but does not constitute as a guarantee. Due to the nature of custom orders, items may be delivered with the wrong specifications. We will work with you to try to make a replacement.
Price and options are subject to change at any time. Quotes are valid for up to a week due to fluctuations in market prices for precious metals and stones. We reserve the right to cancel a custom order and issue a refund at any time.

LISTING DESCRIPTIONS
Price and options for customization are subject to change at any time.
Our product measurements are approximate. Our jewelry is individually handmade to order so each item of the same design may vary from the listing picture.
We take photos of our items in a photo box using natural lighting. We are not professional photographers but you pretty much get what you see.
Your jewelry may look different from our listing photos if you select to customize it. For example, your jewelry color and finish will vary if you select a sterling silver ring and wish to customize it to 14K white gold. White gold will look different from sterling silver.

GUARANTEES
We do not offer a warranty or guarantees of any kind.

Handmade jewelry is delicate and require proper care, please research before using any chemical products on your jewelry.
Stated production lead times are an approximation. Unexpected delays or issues may arise. We cannot guarantee that an item will arrive on a specific date but will try to do our best to stay within the stated time frame.