3BeadDesigns' Shop Policies
Welcome to 3 Bead Designs! I handcraft jewelry along with my twin daughters in our home studio in beautiful Asheville, North Carolina. We enjoy designing jewelry and accessories from interesting vintage finds. I have a bad habit of finding some lovely, unique vintage item and buying it. Then, I have to decide what to make with it!
We hope you enjoy wearing our comfortable, classic, one-of-a-kind creations as much as we enjoyed making them.
I accept Paypal and credit cards. Items will ship within three days after payment has cleared unless otherwise stated. Sales tax is collected at a rate of 7% in North Carolina.
I ship via United States Postal Service First Class Mail with delivery confirmation. I also ship internationally First Class Mail without tracking. All duties are the buyer's responsibility to pay. I will gladly upgrade shipping if requested and provide tracking for added expense.
Shipping fees includes the cost of postage and packaging.
I ship items in a padded envelope for protection. Jewelry pieces are placed in gift boxes appropriate for giving.
Refunds and Exchanges
I want you to be happy with your new jewelry. I will gladly refund any item if returned within 7 days after receiving the item(s). No shhipping charges will be refunded, only the price of the item(s), unless the items are damaged during shipping.
Please return the item in its original condition and, if possible, in the original packaging.
If an item is damaged in transit, please return the item and i will promptly repair or replace it. Since all of my jewelry is handmade and one-of-a-kind I will replace the item with as close a match to the original as possible.
If your package is lost by the US Postal Service I will replace the item promptly with a close match or item of your choice of equal value.
Additional Policies and FAQs
If you would like a custom order, please contact me. I have many items that are not listed in my store. Custom items must be paid for when the order is placed. Custom items will be priced accordingly and can not be returned. If you have any questions about my jewelry please do not hesitate to contact me.
I am always interested in wholesale orders or consignment. Please contact me for more information.
Last Updated January 10, 2014