whimsical handmade fashions

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Shop policies

Last updated on March 11, 2011
Hello, welcome to 3 am poems! I want to make your experience the best you can possibly have, and create for you a handmade garment that will be unique and beautiful! I also want it to have the best fit possible, so if you have any questions about the size chart, please let me know before you order! Often if you don't fit into one size there is one measurement that is the most important, and will better-determine which size you should order. If you prefer for an item in my shop to be custom-made to your exact measurements, I can also do that! If you have any inquiries about custom-designed dresses (bridal, eveningwear, dancewear, skating dresses, costumes, ect.), please send me a message, I will be happy to work with you!

Accepted payment methods

Returns and exchanges
All sales are non-refundable. Custom items are final sale. You can exchange your garment for another size or another item of equal or greater value. If your garment does not fit, let me know, and I will send you an address to send the garment back to. When I recieve your garment back, the new garment will be shipped to you.
Please pay upon ordering your item. If you cannot pay right away, please contact me and I'm sure we will be able to work something out--a deposit, or I can hold items. I will not ship an item until it has been paid for, and the payment has been cleared. I do accept money orders, however your item will not ship until the money order has been successfully cashed.
Items will usually ship within 1 and 3 days of recieving payment, and will usually arrive within 5-7 business days of shipping. Xpresspost is available, and subject to additional shipping fees. If you require your item by a certain date, please let me know in advance! Please inquire for the the amount of additional time required to make custom orders.
Additional policies and FAQs
I love to make custom-designed dresses, from bridesmaid dresses to a dress you saw in a store and loved, but couldn't afford/didn't fit! I will be happy to work with you to design and construct your ideal dress at a price that works for both of us! I will send you photos of sketches and fabric swatches, and your item will be made according to the ones you chose. For custom-designed items, I will accept a 50% deposit, 50% upon completion payment schedule.