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Shop policies

Last updated on February 6, 2011
All of the yarn in my shop is hand dyed or hand painted and handspun by me. If the yarn contains elements that are not my handpun or wool -it will state so in the description. The wool for the most part is from local sheep. I purchase most of the fleeces at the MA sheep show and wash, card, spin, etc. them myself. I seem to be the only member of my family that loves the smell of wet wool, but we all love the feel of handspun.
I work closely with valleyvogue and will sometimes list a joint product.
I hope to be listing patterns and more finished goods soon.
Thanks for stopping by.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Other Method
Returns and exchanges
My goal is to have happy customers. It's difficult to purchase yarn from a picture. I do my best to describe the product accurately but realize that color can vary from monitor to monitor and that my soft may not be yours. Please convo me if you are not happy before leaving feedback and we will make arrangements to rectify the situation.
Most buyers pay through pay pal. If you would rather send a check, I'd be happy to accept it as long as I receive it within 10 days. I've only had one lengthy transaction - just want to clarify for the future.
We live out in the "sticks", so I go to the post office daily. I ship within a day or two of receiving payment, usually priority and always insured with delivery comfirmation.
We are an eco friendly family and reuse good boxes and envelopes. Everything will be wrapped in tissue before packing.
Additional policies and FAQs
Convo me regarding custom colors, larger quantities, custom spinning.
Positive feedback appreciated.