56woodworks

----Refunds----
At the moment, we can not accept returns. If before we deliver the purchase to the post office you change your mind, we can issue a refund. We want you to be completely satisfied with your order. Please message us with any concerns.

----Damages----
We make every effort to help ensure safe delivery. If an item arrives damaged, please email us within 24hrs of receiving the package including images of the damaged item. We will assess the damage, and if sufficient, replace your item with a similar piece as soon as possible. Please note due to the natural material of the products, minimal cracks and splits may occur over time and with use of the product. This is not considered damage.

----Payment----
At the moment we only accept payments through PayPal. Don't have a PayPal account? PayPal accepts most major credit cards without signing up. Let us know if you are having issues and we can work to resolve them.

----Shipping Time----
Most of our items are pre made and will be shipped in 2-3 business days through Canada Post. We will always message you after purchase to confirm shipping times. International shipping may be through a shipping company (FedEx, UPS, etc.). Tracking numbers will always be provided.

----Care & Maintenance----
Care and maintenance information will be sent with each purcahse.

----Custom Orders----
Want something specific but don't see anything like it listed? Send us a message or email us at 56woodworks [!at] gmail.com and we'll work together to make it happen.