5HINeeByTori

Announcement    No shipping to Germany! Please read ~

Because of German packaging rules I can't ship to Germany for the time being. Any new orders will be canceled or put on hold or refunded. I will try to solve this as soon as possible. Thank you for your patience!


NB! My shop earns no income and is purely a hobby to me based on pre-orders. So if you order anything that isn't an instock item, please read the info as pre-order items cannot be canceled. Thank you!


SHIPPING: I ship once a week, usually on Friday's. I am currently sick (day 3) and I can't manage to pack orders and ship them today, June 3rd. Monday the 6th is unfortunately a closed day here, so next available date is the 7th. I'm so sorry for the delay.


JEWELRY:

*The Selene 6 .23 necklace is on it's way to me. Shipping has been delayed by some time, but I hope to have them here within the end of May.


PIN UPDATE:

- Jonghyun Day/Night pins:

*They finished the moon pin molds around 5 weeks ago, but due to the lock-down and very strict government in China, the workers could not resume work. I am so sorry for the long wait. 😔 Let's hope that they can come back to work on SHINee Day, May 25th!


- She Is pins + Bad Love:

*The Book pin has been funded and have been ordered as of May 21st!

*The Jjong/Kermit pin is almost funded and Key's need a little bit more time. I hope that I can manage to fund them within June. Thank you so much for your patience.


PATCHES:


- The new "She is" patches (book and Kemit) designs are in their funding process. The date has been extended due to the wish of my customers. I hope to get them fully funded by June 15th.


NB! Severe delays in shipping due to covid-19 continues in 2022.

- A great way to keep updated on my products are via Instagram and Twitter @5HINeeByTori ~

EMAILS:

- Emails will be answered between Monday-Friday until 5pm Norway time.



DISCLAIMER:

- I'm not responsible for any packages that goes missing.

This is beyond my control once it has been sent. Please contact your local post office about it and ask if your package is there.

I get many returned packages that's been laying around at the post offices and never got delivered/picked up or claimed.

Once you purchase anything without tracking neither I can't and the postal services can see where it is.


*SHIPPING*

- Standard shipping does not come with tracking, but it will often show as shipped from me. Tracking costs around $40, so please contact me if you are interested in getting it, unless it's already available.

- No refund without a tracking number because with a tracking number, a missing package is the postal services responsibility and with a tracking number they can't ignore the fact that the package is lost, and therefore they will refund the value of the package. Just remember that if you tell me to undervalue your order, this will be the only amount that you'll be refunded.