607byDavieandChiyo

jewelry | accessories | home | christmas stockings

Vancouver, Canada | 4790 Sales

607byDavieandChiyo

jewelry | accessories | home | christmas stockings

Vancouver, Canada 4790 Sales On Etsy since 2013

5 out of 5 stars
(799)

Shop owner

Contact

Response time: within 24 hours
Alisa and Fumi

Contact shop owner

Alisa and Fumi

Response time: within 24 hours
View all 140 items

Shop policies

Last updated on December 22, 2017
Hello and welcome to Davie & Chiyo 607!

Please do not hesitate to ask for help with your order, we are happy to help :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
EXCHANGES & RETURNS:

If you are unhappy with your purchase, we will happily process an exchange or return for items purchased without any customizations or add-ons. Provided that the item has not been used or damaged, you may exchange or return it within 14 days of receiving your purchase. Only items returned in their original condition will be accepted. Once we have received the item and verified that the above conditions are met, we will promptly ship the new item. The customer is to pay any additional shipping charges that may result. PLEASE NOTE: Return shipping cost is at the expense of the customer.

Please note that custom items (those in which a customization or add-on has been chosen), Christmas stockings, jewelry and sale items are a final sale and are not returnable/exchangeable.

Only packages that clearly state "CANADIAN GOODS RETURNING TO SENDER" and the stated value as $5 will be accepted. If the package is not clearly marked as a return, we will be charged duties on our own product, and so the package will be refused and sent back to the sender.

If you have any questions, please contact us at etsy [!at] davieandchiyo.com and we will happily review your request.

DEFECTIVE & DAMAGED PRODUCTS:

If any of the items from your order are missing, broken, or damaged when your package arrives, please contact us with your name, Transaction ID, and a description of the problem. We will do everything we can get the issue resolved so that you are happy with your purchase!
Payment
We offer Etsy Payments, which allows a variety of payment options, including MasterCard, VISA, American Express, Paypal, and Apple Pay.
Shipping
PRODUCTION

Your order will be made within 1-2 weeks (2-3 weeks for fine jewelry) after the payment has been cleared. (Please contact us for rush orders.)

It will be shipped to the address provided by Etsy (not the one provided by Paypal, if different). If for any reason your order needs to be shipped to another address, please let us know via the "Note to Seller" box during checkout or by contacting us directly.

SHIPPING

Our shipments are sent through Canada Post.

Regular Mail - The default shipping method, unless otherwise requested. The price quoted in the product listing is for this shipping method. The value of the goods is fully insured, but tracking is not available.

Regular shipping within Canada/USA takes 1-2 weeks.
Regular international shipping takes 2-5 weeks.

International orders - Please note that we have no control over how long your customs department holds up your package, nor the fees that may be charged upon arrival of your order.

LOST PACKAGES

Though rare, packages can be lost in transit from time to time. For international orders, please allow up to eight weeks for delivery. If your order has not arrived within eight weeks of the shipping date, please contact us directly.

PACKAGING

Orders will be placed in a gift box which is then placed inside a secure mailing box or packet. If you are sending a gift and would like to add a personal message, we would be happy to fulfill your request.
Additional policies and FAQs
Davie & Chiyo™ graphics, patterns and designs are the exclusive property of Davie & Chiyo™. Copying our products or designs may constitute a misappropriation of our intellectual property. If our work is misappropriated for a commercial purpose, we will commence legal action immediately