83weststudio

I strive to create high-quality handmade products & hope to make my customers happy. If you are not pleased with your order or an error has been made, please contact me within 3 days of receipt of goods. If you wish to return an item, you must first contact me via email or by phone. Unsolicited returns will not be accepted and returns must be made within 10 days of delivery with items returned unused & with original packaging. Shipping fees are non-refundable.

PLEASE NOTE, customized items (including bridesmaid clutches, custom fabric choices, personalized embroidery, messages, etc.) are non-refundable unless an error has been made on my part. In those instances, I will work to remedy the situation to your satisfaction.

If you have questions, please feel free to ask.

Massachusetts residents will be charged 6.25% sales tax on the PayPal end of the transaction.

All items come ready for gift-giving. Because in reality, who doesn't like to open a gift even if you bought it for yourself!

All items are shipped via USPS Priority Mail. If you'd prefer First Class shipping please convo me and I will adjust your shipping. Smaller items will ship via first-class mail to save some of your shipping dollars. If you'd prefer Priority Mail please just let me know.

International shipping is available, simply convo me and I will find out the shipping rates for you.

Custom orders are welcome - both large and small. Upon our initial discussions, I will provide you with an estimated date of completion and will assist you in selecting fabrics etc..