8BitMemory's Shop Policies
Welcome to 8-Bit Memory! Relive the good old days of video gaming with our unique re-purposing of all those old 8-bit classics.
All our sales are custom built to your specifications. Any hard drive size from 500GB up to 1.5 TB is available, and any game you can imagine can be used for the enclosure.
Please contact us for pricing. Please include the game and hard drive size in your request. Prices may vary depending on the rarity of the game requested. Since all parts are custom ordered, please allow 5 to 7 business days for shipping. Additional time may be required if the game requested is not in stock. Contact us for a quote and a custom order!
Payment is required immediately after the order is placed. If you need more time to complete payment, please feel free to contact me prior to placing the order to make arrangements. If payment is not made within 7 days after purchase and the buyer fails to contact me to make arrangements, the transaction will be canceled, negative feedback will be left, and the item will be re-listed. Payment is accepted through PayPal only.
Domestic shipping for all items is through USPS Priority Mail. International shipping for hard drives is through USPS First Class International, and DOES NOT include tracking and insurance. If you would like insurance and tracking for your shipment, please contact us. We are NOT responsible for packages lost in transit. Shipping costs are not refundable. If you provide an incorrect address and the package is returned, the buyer is responsible for any cost to re-send the package to the correct address.
International shipments may incur additional customs or taxes depending on the destination. These additional fees are solely the responsibility of the customer, and are non-refundable.
Refunds and Exchanges
Refund and repair Information:
8Bit Memory is pleased to offer a 60 day refund and a 1 year replacement warranty on all our items. Up to 60 days after your purchase, you are entitled to a full refund for any reason, and all of our products are covered with a repair or replacement warranty for 1 year after the date of purchase.
In the event of a hard drive failure, contact us for replacement details. PLEASE back up your data! Data recovery is NOT COVERED under this warranty. If your hard drive is removed from the enclosure, it is NOT COVERED under this warranty. If you have issues with your hard drive, please contact me immediately for return, repair, or replacement. Do not remove the drive yourself. If the enclosure has been opened or tampered with, the warranty will no longer be in effect. For a warranty replacement or repair, the drive MUST be returned for inspection. Return shipping charges are the customer responsibility.
Additional Policies and FAQs
All photos in all listings are stock photos, and are not necessarily representative of the condition of the hard drive enclosure you will receive. We try very hard to get games of the best quality, but some wear and tear should be expected. If you have questions about the condition of the game we will be using for a specific listing or would like photos of that game, please contact us PRIOR to placing your order.
Last Updated September 30, 2014