919CremationJewelry

Due to the nature of this kind of work, all sales are final. If for some reason you are not happy with your purchase we can discuss creation of another piece for you, however no refunds will be given.
Due to the nature of custom work that is created especially for you, these items cannot be returned or exchanged.

Payment must be received to begin the process of creating your memorial art.

For orders of Cremation Jewelry: Once payment is made in full, you will be shipped your ash collection container and instructions.

For orders of Flower Petal Jewelry: Payment must be received in full before the jewelry will be created.

Cremation Jewelry: Initial package with the "ashes collection kit" will be mailed using USPS First Class Mail service. The process of receiving your finished piece involves shipment from me to you (container for cremains), shipment from you to me (with cremains), and then shipment from me to you with the finished product. For information about mailing cremains, please visit www.usps.com.

Shipment of the completed piece of jewelry, any photos, and unused ashes will be mailed EXPRESS Mail, as USPS states that cremated remains be mailed via EXPRESS mail, which is over $25.00. Buyer is responsible for shipping cost associated with shipping cremains to me. I promise that great care will be used in packaging and handling.
Orders will be shipped to the address provided on your order. Once the item is shipped, the buyer will be notified and tracking number will be provided, as well as expected delivery date. It is the buyer's responsibility to track their purchase and notify the seller if the item has not been received by the expected delivery date.
Seller cannot be held responsible for any damage, loss, or other adverse event that may occur during transit while being mailed through the United States Postal Service. Once the product is mailed, it is then in the hands of the post office and any concerns regarding delivery or damage should first be communicated with the buyer's local post office and then notify the seller of the issue.
Express Mail packages automatically come with $100 of insurance coverage should an item be damaged or lost. If the item's tracking states that the item was delivered and the buyer states he/she has not received it, insurance will generally not cover that situation. If your purchase exceeds $100, and you would like the item(s) insured for more, the buyer must communicate with the seller how much additional insurance is being requested. Cost for additional insurance is at the buyer's expense. For quotes, contact the seller.

Flower Petal Jewelry: Dried flowers can be mailed to Amy Richardson, 919 Jewelry, 35 Allen Hill Rd. Limington Maine 04049 in a card or envelope at the buyers expense. Once the piece(s) is completed it will be mailed to you First Class mail. Cost for additional insurance is at the buyer's expense. For quotes, contact the seller.

Each piece of jewelry created is unique and has it's own characteristics. Just as every animal is different, the ashes are too. Some ashes when fused in glass create more bubbles than others, some migrate together, some have dark spots, and each design is it's very own. I use a similar layout when creating, but the outcome is always different, resulting in an element of surprise with each creation.

Etsy only allows jewelry to be created with Pet cremains. 919 Cremation Jewelry is available outside of Etsy should you want jewelry created with human remains. Website for ordering jewelry made with human remains is: www.919cremationjewelry.com Feel free to contact me with questions regarding Etsy's policy.