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1. Personal Information We Collect

When you make a purchase from our shop on Etsy, we collect certain information from you to fulfill your order. This includes:

Your name

Your shipping address

Your email address

The details of the product(s) you are ordering

This information is collected securely through the Etsy platform. We do not have direct access to your payment details (such as credit card numbers), as all payment transactions are handled securely by Etsy.

2. How We Use Your Personal Information

We use the personal information we collect solely for the following purposes:

To fulfill your order: Processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations.

To communicate with you: Responding to your messages, questions, or concerns about your order.

To comply with legal obligations: For example, keeping records of our sales for tax purposes.

3. Sharing Your Personal Information

We respect your privacy and will never sell or rent your personal information to third parties for marketing purposes. We share your personal information only in very limited circumstances:

With Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

With Service Providers: We may share your information with trusted third parties to help us fulfill your order, such as shipping companies (e.g., USPS, DHL, FedEx). We only share the information that is absolutely necessary for them to perform their services.

For Legal Reasons: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

4. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep this data for a period of 4 years for tax and accounting purposes.

5. Your Rights (For European Territories)

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.

Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

Object: You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.