AACottonCreations

Returns are accepted for items complying with the following guidelines:
-Fabric must be one yard or larger. We do not accept returns for sizes smaller than one yard.
-Fabric must be in it's original condition, uncut, unmarked, or altered in any way. This applies to odors, pet hair, etc.
-Return requests must be made within 7 days of receiving the order, and shipped within 14 days of receiving the order.

Items following the above guidelines will receive a full refund, excluding shipping costs. Return shipping is paid at the expense of the buyer.

Fabric returned in it's unoriginal condition will not receive a refund.

The industry standard for fabric sales tends to be ALL SALES FINAL. We understand the need to color match, coordinate, and have the perfect fabric for your project, so we do offer returns with the above set guidelines. To prevent returns, we also offer swatches/samples for color matching, as well as suggestions and recommendations (including pictures). Please contact us with any questions regarding our fabric, and we'll do our best to come up with a solution for you!

♥♥ I love to see happy feedbacks from you. If you are unhappy with an item please convo me and I will do my best to work it out.
I take pride in my customer’s happiness.If you need to make a return or exchange please convo me at first.

Thanks!!!

- A&A Cotton Creations accepts Visa, Mastercard, Discover, American Express, PayPal and Etsy gift card.
- All items must be paid for within 24 hours. If you need extra time, please contact me to let me know.
- Transactions not paid for within 2 days of purchase will be canceled.
- If you don't have Paypal account and would like to pay with your Credit Card, check this step-by-step tutorial on Etsy checkout:
http://www.etsy.com/help/article/361

Most fabric orders are shipped within 1-3 business days.
*** COVID-19 UPDATE: Due to disruptions from COVID-19 and potential shipping carrier delays, there’s a chance your package may not arrive on the originally estimated date.

For domestic (United States) orders:
1. First Class Mail takes 2-5 days. Tracking number is included for this option.
2. Priority Mail takes 1-3 days. Tracking number and insurance is included for this option.
3. Priority Express Mail takes 1-2 days. Tracking number and insurance is included for this option.

We are NOT responsible for packages once they are shipped.

If paying by e-check via PayPal please allow for extra 4-5 days for the check to clear.

***INTERNATIONAL CUSTOMERS PLEASE TAKE NOTE***

International shipping is via USPS First Class International or Priority Mail International depending on weight and size of package. First Class International does not include a tracking number, except for Canada. Priority Mail International includes a tracking number for most countries.
I am NOT responsible for orders that become lost in transit and will not offer refunds/replacements for items that become lost. If you would like to upgrade the shipping on your order to Priority or Express mail or add Insurance please contact me before placing your order for pricing.
International shipments can take between 1-6 weeks, depending on method of shipment and location of country.

- DUTY/TAXES: All duty/taxes that are added by your country are completely separate from A&A Cotton Creations, and are 100% the responsibility of the customer. Please know your country's duty/tax charges PRIOR to purchase. Thank you in advance!!!

***DIGITAL CROCHET/KNITTING PATTERNS***

Now all my single patterns downloadable. Multiple pack patterns I send on email. If you have a problem with the download or didn't receive them within 24 hours, please notify me via convo or email and I will send you your order through email.
Also if you have questions while knitting or crocheting don't hesitate to ask me.

I love to see happy feedback from you. I try to make all my pattern as understandable as possible for every crocheter. If you are unhappy with the pattern please send me a convo, this will help me make my patterns better.

*****PLEASE NOTE*****

As a small family business, NO REFUNDS OR REPLACEMENT FABRIC for any lost or wrongly delivered packages with proof that your package has shipped and delivered to the address provided.

If you live in shared housing or do not have secure mail, please message us with any additional instructions to secure your mail. For example, we are happy to ship your fabrics "Signature Required" if this will ensure a safe and timely delivery, and we are also happy to ship to a work address. Please tell us how we can help!

Fabric is cut "straight" according to the bolt, not the design or print on the fabric. This is standard practice in all quilt shops. When your pattern calls for a specific cut always order a little extra to insure you can place the pattern in the best position. Your pattern calls for 3/4 yard? Then order a yard. Scraps can be added to your fabric stash, or you can sew a coordinating accessory!

Most importantly, remember we are here to help you! If you aren't sure how much fabric to order based on a fabric and pattern please message us with your specific information and we will help. We are happy to take additional pictures showing you the scale of a print, or showing multiple fabrics together to help you choose the best coordinating prints. Count on us to help make online fabric shopping fun and take out the guess work!

Fabric is available for sale on a first-come first-served basis. Custom Orders (Reserved Listings) are not held or cut until they are paid for. Please communicate notice of delayed payment and I will be happy to work with you.
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FOR FABRIC:
***All our Fabrics are available in many sizes from 1/4 yard to 1.5 yards. If need more than 1.5 yards add quantity. Multiple quantities will be cut in one continuous piece.

***Q: What is the Fat Quarter?
A: Fat Quarters measure approximately 18" x 22" (45.7 cm x 55.8 cm), including the selvages. If you purchase 2 fat quarters of the same print, the fabric will come as 1 half-yard, not 2 fat quarters.
Fabric is cut in one final piece for each color.

Thank you for your order and I do appreciate your business. Let me know if I can do anything else for you. Be Happy)))

**Sunday is my "day off"....I will respond to you as soon as I can** Thank you!

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"Daisies Crochet" and "A&A Cotton Creations" are owned and operated by A&A Cotton Creations LLC.