AColorfulMind

Clay and Resin Jewelry Made in Italy

Bologna, Italy On Etsy since 2006

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

AColorfulMind

Clay and Resin Jewelry Made in Italy

Bologna, Italy | 737 Sales

Announcement    Please read carefully my Shop Policies and Faq before any purchase, for important informations.
https://www.etsy.com/shop/AColorfulMind/policy
By purchasing an item from my shop you fully agree to them.

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CUSTOM ORDERS Are Welcome! Just send me a message to discuss your ideas

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Follow me for news, promotions and special coupon codes

https://www.instagram.com/claudia_acolorfulmind/

==========================================================

Thank you so much for stopping by!

Announcement

Last updated on Apr 3, 2020

Please read carefully my Shop Policies and Faq before any purchase, for important informations.
https://www.etsy.com/shop/AColorfulMind/policy
By purchasing an item from my shop you fully agree to them.

==========================================================

CUSTOM ORDERS Are Welcome! Just send me a message to discuss your ideas

==========================================================

Follow me for news, promotions and special coupon codes

https://www.instagram.com/claudia_acolorfulmind/

==========================================================

Thank you so much for stopping by!

Items

 
Claudia

Contact shop owner

Claudia

Reviews

Average item review
5 out of 5 stars
(137)
See reviews that mention:
quality 15 shipping 19 customer service 12

About AColorfulMind

Sales 737
On Etsy since 2006

About

My passion for handmade has born when i was i child. My first creations was made with beads, simple bijoux that i used to give to my friends.

Shop members

  • Claudia

    Owner, Maker, Designer, Curator

    Italian, born in 1983. Studied on artistic school and on ceramic school of Faenza. Work with beads from 1995 and with polymer clays from 1999. Love all that is cute and manga.

Shop policies

Last updated on December 23, 2017
For any questions, contact me!

Note: deliveries are made 1 time a week.
I will inform everyone when the pack are shipped

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you do not like the item you purchased, you can return it.
You have 14 days from receipt of the item to contact me for the return.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I will refund only the cost of the item, excluding shipping.


RETURN AND REFUND ARE NOT APPLICABLE ON CUSTOM ORDERS and personalized items.
Payment
Shipping cost cover: shipping, handling and packaging.

Estimated shipping times:

The time I need to prepare an order for shipping varies. For details, see individual items.

The estimate time for deliver is (BUSINESS DAYS):

3-5 days for Italy
7-20 days for European countries
10-30 days for USA-Canada-Mexico
15-50 days Other countries

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose, from period and weather.

Take note that these are WORKING DAYS, so are excluded weekends, holidays and so on.

In Christmas period the deliver time is longer, so please do your purchases carefully. (for USA customers, in Christmas shipping can take from 15 to 50 days because of the weather conditions in New York and big amounts of packs travelling)

Everything purchased or shipped after December 5th I can't ensure that will arrive in time for Christmas.


The time that a pack take to be delivered (after shipping) not depends from my will, but from postal service.
This mean that before contact me with "I not got the item" have to be passed the complete estimate time.

- A pack can be considered lost after 60 days.
If a pack is lost it's possible ask a re deliver. Shipping cost will be splitted between me and you.

- If a pack is unclaimed and is sent back to me by postal service, a new deliver is made after the receipt of a new payment for the shipping costs.
If you ask a refund it will be made without the shipping cost and/or taxes i had to pay to get the pack.

- I ship only at the address you gave to etsy/paypal.
If the address you provided is wrong or not complete, redeliver will be made only after the receiving of the payment for a new shipping.
It's possible receive a refund, but it will be made without the shipping cost and/or taxes i had to pay to get the pack.
It's your care check that the address you provided to Etsy it's correct.

- The basic shipping is not traceable. If you want tracking informations, please choose the shipping upgrade.
Shipping
Shipping cost cover: shipping, handling and packaging.

Estimated shipping times:

The time I need to prepare an order for shipping varies. For details, see individual items.

The estimate time for deliver is (BUSINESS DAYS):

3-5 days for Italy
7-20 days for European countries
10-30 days for USA-Canada-Mexico
15-50 days Other countries

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose, from period and weather.

Take note that these are WORKING DAYS, so are excluded weekends, holidays and so on.

In Christmas period the deliver time is longer, so please do your purchases carefully. (for USA customers, in Christmas shipping can take from 15 to 50 days because of the weather conditions in New York and big amounts of packs travelling)

Everything purchased or shipped after December 5th I can't ensure that will arrive in time for Christmas.


The time that a pack take to be delivered (after shipping) not depends from my will, but from postal service.
This mean that before contact me with "I not got the item" have to be passed the complete estimate time.

- A pack can be considered lost after 60 days.
If a pack is lost it's possible ask a re deliver. Shipping cost will be splitted between me and you.

- If a pack is unclaimed and is sent back to me by postal service, a new deliver is made after the receipt of a new payment for the shipping costs.
If you ask a refund it will be made without the shipping cost and/or taxes i had to pay to get the pack.

- I ship only at the address you gave to etsy/paypal.
If the address you provided is wrong or not complete, redeliver will be made only after the receiving of the payment for a new shipping.
It's possible receive a refund, but it will be made without the shipping cost and/or taxes i had to pay to get the pack.
It's your care check that the address you provided to Etsy it's correct.

- The basic shipping is not traceable. If you want tracking informations, please choose the shipping upgrade.
Additional policies and FAQs
- Custom orders:
I'm glad to create something custom for you.
Please send me a message and we will talk about the details.
Note: for custom creations, i will start to work on them ONLY after you purchase the listing i will do and pay for the item.


- Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.


- Feedback:
Your feedback is really important to me!
If you're happy with your purchase, please remember to leave me a feedback.
Thank you :)

If you have issues with the item you got, please contact me before leave a negative feedback. We will arrange together how to resolve the issue.

More information

Last updated on Nov 12, 2019
Frequently asked questions
Can I request a customized item?

If you want a change on one of my items or have an idea in mind that you don't see displayed in my store, message me and I'll see what I can do. I love working with you to create new things!

Custom orders could take 7-15 days for polymer clay items and 2-5 weeks for plushies.
The creation of your custom creation will start only after the purchase and payment of the listing.

Contact me for a price quotation for your custom changes. The price may vary based on the kind of changes required.

Are your polymer clay charms fragile? Are they meant for childrens?

No, but they are not unbreakable. I use professional grade polymer clay and reinforce all my charms with armature wire and liquid clay. This gives them a good base and fuses all parts together. With that being said they are durable against accidental drops on the ground and normal wear and tear. Treat them as fine jewelry.
I do not recommend them for smaller children under the age 6. Small parts can be chewed off and can cause a choking hazard.

When can i expect to receive my order?

Processing times may vary depending on the amount of orders i've at the same time, but I always try my best to get orders out as quickly as possible without rushing the handmade process.
ALWAYS contact me directly if you need your item by a specific date, and I will try my best to get it to you by then (within reason). If I don't know when you need it then there's not much I can do.
I am a one-woman operation, and do all of the designing, creating, finishing, packaging, and shipping myself.

With that being said, right now processing times (the amount of time from when I get your order to when I mail it) are around 1-2 weeks. If you need an item before a specific date, please send me a message BEFORE placing an order.

My item is not exactly the same as pictured, why?

The product you will receive will not be exactly like the ones pictured. Each creation is individual, even if I use the same colors of clay! This is part of what makes them charming and uniquely special.