ACrunchyLife's Shop Policies
My shop, A Crunchy Life, specializes in using both organic and reclaimed materials to create clothing and personal or home accessories. Through simple, clean lines and small details, I make designs that you'll feel comfortable wearing and good about using. I believe that what you wear should allow you to move and be free without worry. All designs are hand-drafted & created by me, a one-woman show!
At this time you may pay through Etsy checkout or through PayPal. Your order will be shipped AFTER payment has been received in conjunction with the shipping policies outlined below.
If an item is ready-made, I will ship it within 48-hours, not including weekends, after payment has cleared. Custom orders are generally created within 14 days after payment has been cleared. Once an item has been completed and shipped you will be notified of shipment. If for some reason I cannot honor this shipping policy, I will notify you as soon as possible.
I ship all items via USPS. I generally ship items Priority with delivery confirmation. If you would like an item sent faster, convo me and I will create a listing for you including the new shipping rate.
If you are interested in having something shipped internationally, please send me a convo and I can get your a price.
In line with my philosophy of treading gently, packaging materials are minimal.
If you are concerned about something being lost, please ask for insurance in your “Notes to Seller.”
Finally, if you would like your item to be shipped to an address other than your PayPal address, please make note of this when you check out.
Refunds and Exchanges
I hope and want you to love your purchase because of all the energy and care I’ve put into it. So please, contact me if there are any problems and I will do my best to work it out with you.
If you purchased something ready-made and we are unable to work out whatever the issue is with it, you may return it for a refund minus a restocking fee. Please contact me within SEVEN DAYS after you receive your purchase about returns. The item should be in original condition (ex: not washed & worn) and you will be responsible for return shipping.
If you have a custom-order I will only issue a full refund before I cut the fabric. Because of the custom nature of the order I will not be able to resell the creation, and thus cannot accept returns.
Additional Policies and FAQs
If you are ordering something custom, please be sure to note colors and the necessary measurements in “Notes to Seller.”
All clothing should be washed in cold water with mild detergent, NO BLEACH. I recommend line drying or drying flat. I do not recommend using a clothing dryer—it will decrease the life of your garment. You’ll also keep the spirit of sustainability that went into creating your special purchase if you care for it as recommended.
Last Updated April 25, 2013