leeprincess on Sep 17, 2014
BUYER BEWARE. I bought the snuggle babies for a baby shower that I was hosting, I had high hopes cause they look so cute. Dana was prompt with answering my questions or requests. I was delighted that my order arrived earlier than expected. However, I was very much disappointed when I opened the box, cause 20/30 baby faces were melted. It was horrible and devastating, I was too ashamed to give them out as favors. I immediately sent Dana a message asking her for help, I was desperate! She never replied nor cared. It would have been better if she gave me an option of either picking it up, meeting halfway or overnight delivery, I wouldn't mind spending more money or driving just to make sure that my favors arrive safely. The favors were shipped on a Sat and I received them on Mon,the ice pack was not enough to keep them from melting
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