AGhoulsBestFriend's Shop Policies
Hey there boils and ghouls and welcome to my shop! My name is Sara and I am obsessed with all things sweet and twisted. This means I like bouquets of dead flowers, hair bows with skulls, and candy canes! I am a self proclaimed book worm, horror nut, and John Waters addict! Take a gander at my shop and if you have any questions feel free to send me a message.
This shop payment methods include PayPal, Etsy's direct checkout, and Etsy Gift Cards.
If you are requesting a custom item I will most likely ask for a partial payment up front and the rest when the order is completed and is ready to ship. Please message me with any questions. I can give exact pricing for custom items and their cost for shipping. I can also give an estimate on the time frame I will need to make the item(s) to complete the order.
Shipping will occur 2 to 3 business days after receiving payment. Most orders are shipped on the next business day, but sometimes this is not always the case. If I am not able to ship within 2 to 3 days, I will send you an e-mail. Also, I ship to the address you have on PayPal. If the address is labeled as unconfirmed I will send you an e-mail for you to confirm your address and will not ship your order until I receive a message back. I will send a confirmation message when I have shipped the order. I am not responsible for any damages that happen in transit and if there are any problems, please contact me before leaving any negative feedback. All orders being shipped within the US will receive a delivery confirmation number. International orders do come with a confirmation number, but it will only say when the package has left the US. If you have any questions or concerns please contact me.
Please note that my prices for shipping change when prices for postage change. The cost of shipping doesn't just include postage, but it also includes a tracking number and packaging.
Refunds and Exchanges
All sales are final. If you have any questions or concerns, please send me a message.
I am a very laid back seller, so if there is a problem and you want a refund for whatever reason, please convo me on Etsy so that we can establish whether or not a refund is warranted.
Additional Policies and FAQs
Everything I make is handmade, therefore no two items will be 100% alike and they all have their own individual charm. I also do gift wrapping for free if requested. If you wish to have an item gift wrapped, please send me an e-mail. I am also able to custom orders to some degree, so send me a message with your ideas or colors you may like to see.
My name is Sara Vogel aka Girly Ghoul S.
I can be contacted via Etsy or my e-mail: aghoulsbestfriend [!at] gmail.com
Last Updated November 24, 2013