ANORIGINALJEWELRY's Shop Policies
A.N. Original Jewelry is handmade artisan jewelry with a true style of its own. Utilizing semi-precious gem stones, freshwater and akoya pearls and, A.N. Original is a line that strives to be unique, elegant and sweet without focusing on trends. All pieces are hand crafted with great attention to detail and design asthetic.I take alot of pride in my work and want you to love your piece so I put everything I can in to each piece of jewelry that I make!
The best way to ensure a speedy, smooth transaction is to pay immeadiately. If payment has not been recieved after 3 days I will have no choice but to cancel the order. Please do not purchase unless you plan to follow through. If you have questions about wether or not your order had been completed please feel free to contact me. However, unless you have recieved a confirmation screen, your payment has probobly NOT gone through!
All items will be shipped in a gift box. Gift wrapping is available upon request.
All items will be shipped securely in sturdy jewelry boxes amd bubble envelopes via USPS First Class Mail. Insurance is not included in my shipping price so if you would like to add Insurance and/or Confirmation to your order you certainly are welcome to do so, for an extra shipping charge. Please convo me before you purchase however if this is the case. Sorry, I don't ship on Saturdays.
PLEASE NOTE: I ship via your info on the Etsy invoice, please also include your notes to seller on the Etsy invoice, not the Paypal invoice. Thank you!
Refunds and Exchanges
*** As each item is handmade to order when you place your order, Returns can sometimes be a tricky thing to handle. Because of this, each Return or Exchange will be evaluated and handled case by case. ***
***REPAIRS: I offer complimentary repairs should any accidents happen with your piece within a year of your purchase. You pay your end of the shipping and I will pay mine.
***CARE: Jewelry is fragile, so please be kind to it! Regular swipes with a jewelry polishing cloth should help maintain the integrity of your sterling silver jewelry. Never shower or swim with your jewelry on as it will only quicken the tarnishing process and could potentially damage your piece. If you live in a particualrly humid/moist/rainy area, you will most liking need to clean your jewelry more frequently. For signifigant tarnish (or for those of you who want to keep the pristine look of your piece intact) I recommend using Wrights Silver Polish Creme. It is gentle yet effective and available in most grocery stores! This is MY go-to product, it is even gentle enough to use on pieces with pearls!Of course please do not try to scrub pearls with this stuff, bad idea! Avoid the pearl as much as possible but a little contact wont harm it! For 14K gold plated items do not scrub to polish! Polish minimally and use a mild dish detergent ( classic Dawn will do) or pick up a mild gold cleaning liquid from your local jeweler. Wipe gently with a soft cloth and store in a dry place, if possible, store in a closed container. Humidity, excessive persperation and general moisture can dull the finish and in some rare cases eat away at the gold. So again, please be kind to your jewelry!
Additional Policies and FAQs
***Due to the handmade nature of my work and that I am but one little craftsperson with two little hands, please allow up to 7 days from the time your order is placed for for the creative process BEFORE shipment, if you are in a rush, send me a convo and I will try my best to accommodate you***
***CUSTOM ORDERS ARE WELCOME!! I LOVE DOING THEM SO PLEASE FEEL FREE TO CONVO ME ABOUT ANY CUSTOM ORDER INQUIRIES YOU MAY HAVE!!***
***New York State residents are subject to 7% sales tax***
** WHOLESALE INQUIRIES ARE WELCOME! PLEASE CONVO ME OR EMAIL ME AT
ASHLEY [!at] ANORIGINALJEWELRY.COM FOR MORE INFORMATON...SORRY I WILL NOT CONSIDER ANY NON-LOCAL CONSIGNMENT REQUESTS!
Last Updated December 7, 2012