APookandAPeep

custom party supplies and more!

Illinois, United States · 3607 Sales

APookandAPeep

custom party supplies and more!

Illinois, United States 3607 Sales On Etsy since 2011

5 out of 5 stars
(681)

Announcement   Welcome to A Pook and a Peep!!! Current turn around time is approximately 1 week to ship. Please note that I will be spending some time with family the first two weeks in August - while I will likely remain open during this period, I will not be working so turn around times will likely increase for the first two weeks in August. During that time response to conversations may be a little slower than normal :)


Please read my shop policies for further clarification and feel free to contact me with any questions. Please include your event date at check out so I can ensure you get your items on time!

Be sure to check back often as I'll be adding new items! Like A Pook and a Peep on facebook for additional photos and new items, including custom requests, at www.facebook.com/pookandpeep

Announcement
Last updated on Jul 23, 2016

Welcome to A Pook and a Peep!!! Current turn around time is approximately 1 week to ship. Please note that I will be spending some time with family the first two weeks in August - while I will likely remain open during this period, I will not be working so turn around times will likely increase for the first two weeks in August. During that time response to conversations may be a little slower than normal :)


Please read my shop policies for further clarification and feel free to contact me with any questions. Please include your event date at check out so I can ensure you get your items on time!

Be sure to check back often as I'll be adding new items! Like A Pook and a Peep on facebook for additional photos and new items, including custom requests, at www.facebook.com/pookandpeep

Caroline Greene

Contact shop owner

Caroline Greene

Reviews

Average item review
5 out of 5 stars
(681)
hols12

hols12 on Jul 30, 2016

5 out of 5 stars

These were adorable! They were smaller than I expected but wound up being simply perfect since I used the cupcake tree! Worked with me so flexibly to do a custom order and made the cupcakes such a fun part of the celebration!!!!! Thank you!!!!

fallink

fallink on Jul 29, 2016

5 out of 5 stars

I've ordered quite a few items from her for my son's first birthday party. Of course this item is just as perfect as the others. I am so happy with this item and I will definitely order all my future party items from her.

View all 681 reviews

About

A Pook and a Peep

I've always loved planning events and creating cute, original, items for those events. After the birth of my first child, affectionately referred to as Pook, in 2007, I really got into planning his parties and helping friends and relatives plan theirs! I loved coming up with new themes, ideas, and designs and wished I had more events to go with all the ideas floating around my head. In 2011, a year after the birth of my second son (Peep) I finally took the plunge at the suggestion of others and started my business. I am forever grateful for the success I've had and my many wonderful customers I've met and love being involved in so many special milestones for so many. Thank you for allowing me to be a part of your lives!

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  • Caroline Greene

    Owner, Maker, Designer

    "Laughter is timeless, imagination has no age, dreams are forever" ~ Walt Disney

Shop policies

Last updated on July 27, 2016
Thank you for your interest in A Pook and a Peep!

I am always excited to try new things and create adorable new party themes, so if you do not see what you’re looking for contact me and we’ll create the perfect party together. Convos are always responded to within 24 hours (usually much less) when sent during normal business hours. (Monday through Friday, 8am to 5pm CST).

Starting with my wedding and then my children's birthday parties, I’ve always loved creating adorable celebrations for the special moments in my life and the lives of those I love. I treat each order the way I would as if I were creating something for my own family. Everything you see and order will be created by hand, by me, in my home studio.
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SCHEDULING:
I do not believe in sitting on an order for weeks on end because someone plans ahead, negatively impacting the client. I try to get orders out as quickly as possible given current work load without sacrificing quality. Orders will ocassionaly be given priority by date, but all orders are created in the most timely fashion possible.

Given the nature of the items I create and that I personally create every item I offer by hand and they are often personalized, all orders are created once payment is received. Please see the shop announcement on the main page of my shop for current turn around times. If you need your order more quickly, please contact me for rush order availability.

Please include your event date in the comments at check out as this allows me to ensure your order is completed and shipped with as much time to spare as possible :)
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RUSH ORDERS:
A rush order is any order that is needed more quickly than the current scheduled turn around time posted. Do note the posted time is to ship. Please contact me in advance of placing any rush order so that I can ensure scheduling allows. If possible, I will do my best to accommodate rushes. Please note that rush orders MAY be subject to a rush order fee in addition to expedited shipping charges, though I try to avoid these if possible. Rush order fees cover the added time creating an order, increased cost of supplies due to having to purchase from higher priced vendors in a time crunch, and unscheduled supply, shipping, and product runs.
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CUSTOM REQUESTS:
I am happy to work with you to create the perfect event! For some this may be altering colors, fonts, or images, or even creating an entirely new theme - please feel free to contact me to discuss!

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COLOR NOTES:
Please note due to stock availability, ribbon colors on items may vary slightly depending what is available. While I strive to make all items exactly as pictured unless otherwise noted or requested, occasionally ribbon choices are limited. In this case ribbons for banners and embellishment may be substituted with other coordinating colors to your theme.

It is also important to understand the limits of computer monitors when matching colors. I take all product photos in natural light with a Nikon D5000 DSLR and do minimal editing on all product photos to keep them as true to color as possible. However, computer monitors/cameras etc all interpret color differently so often 100% exact matches are not always possible.

Accepted payment methods

Payment
I accept PayPal for payment! Paypal is an easy, safe, and secured way to checkout here on Etsy. If you do not have a PayPal account you can create one for free or you can now pay via paypal without registering an account. Here is a link with additional information on how to submit a payment via paypal without a registered account:

https://www.paypal.com/cgi-bin/webscr?cmd=p/mer/WAX_landing-outside
Shipping
Please confirm shipping addresses with Paypal and etsy at the time you place your order!!! I ship via paypal and the address provided there unless you indicate otherwise.

I take great care in shipping your items to you safely and efficiently - this includes shipping most items in boxes, not envelopes, with ample packaging protection to keep your items undamaged in transit. I ship most items (under 13oz) via First Class Mail (2-5 days). For larger orders and rush orders I ship via USPS Priority Mail (2-3days) or UPS. If you wish to add shipping insurance please contact me. I try to keep shipping costs as low as possible but will not sacrifice security or quality - I know how important these items are to my customers and will not ship items in a way that they are likely to be damaged just to save a few cents.

Please make sure to include your event date with your order to ensure that your items arrive with ample time! If no event date is indicated, your order will be scheduled at the latest date of the specified turn around time (posted in shop announcements).

Please note that once a package leaves my hands, I have no control over what happens next - with that in mind if you wish to purchase shipping insurance to cover lost/damaged mail please let me know at time of purchase.
Refunds and Exchanges
It is very important to me that you are happy and satisfied with your purchase. If you have any problems please contact me immediately. I will accept returns and exchanges within the first 3 days after your order is received if you are not happy with your item. Please contact me to request a refund via Paypal. All items must be returned in original, unused condition. The 3 day window may be less on Rush orders.

Cancellations:
Sometimes I will begin working on an order within minutes of it being received, so order cancellations cannot be guaranteed. If you need to cancel an order and I have not started on it, I will be happy to do so. However, if I have I will not be able to cancel the order.