AUNALIArtisanMetal

Washington, United States · 1799 Sales

AUNALIArtisanMetal

Washington, United States 1799 Sales On Etsy since 2009

4.5 out of 5 stars
(854)

Announcement   Welcome to my unique metalwork jewelry boutique! My designs can also be made from 14k or 18k gold. Please feel free to contact me for a quote.

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My other jewelry shop:

O L I V Y E A . GOLD JEWELRY
http://www.etsy.com/shop/Olivyeagoldjewelry

Announcement
Last updated on Aug 6, 2016

Welcome to my unique metalwork jewelry boutique! My designs can also be made from 14k or 18k gold. Please feel free to contact me for a quote.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
My other jewelry shop:

O L I V Y E A . GOLD JEWELRY
http://www.etsy.com/shop/Olivyeagoldjewelry

Aunali Artisan Metal

Contact shop owner

Aunali Artisan Metal

Reviews

Average item review
4.5 out of 5 stars
(854)
Mary Burruss

Mary Burruss on Jan 26, 2016

3 out of 5 stars

They were much more delicate than expected. I would have liked to been able to exchange these or receive a credit.

View all 854 reviews

Shop policies

Last updated on December 26, 2013
Welcome to AunaliArtisan Metal! To ensure a great shopping experience, please read the information below, and don't hesitate to contact us with questions or comments.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment methods include credit/debit card, Paypal, check or money order. Washington state sales tax will be applied to all purchases using a Washington address.
Shipping
SHIPPING TIME FRAME

Our jewelry is crafted by hand for each customer and each design has its own process. Please expect 2-4 weeks, plus shipping time to receive your order. Ring sets, wedding & custom orders and orders for multiple items may take longer. If you are ordering bridal jewelry, we understand that it isn't always possible, but we recommend placing your order 8 weeks in advance of your wedding date, to allow time for the unexpected, such as resizing or delivery delays.

*** IF YOU NEED YOUR ORDER BY A CERTAIN DATE... Please contact us to be sure we know there is an important date approaching. A rush fee may be required if the item needs to arrive within 4 weeks.

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SHIPPING METHODS

Our shipping methods include USPS, UPS and FedEx, depending on the cost, services available and reliability, we will choose between these options when shipping your package.


LOSS OF OR DAMAGE TO PACKAGES

AunaliArtisanMetal cannot be held responsible for items lost or damaged by the post office or other mail service while in transit to you. We package our orders well, and trust the shipping services available to do the rest. If there is ever a problem with receiving a package, contact us as soon as you can and we'll help get it sorted out. In the rare cases that a package was "lost", they have been recovered when handled in a timely manner.
Refunds and Exchanges
It is important to us that you understand the custom nature of what we do so that you can have a satisfying shopping experience here. Ordering from AunaliArtisanMetal is not like shopping at a local jeweler or from a catalog, where a large stock is already available. When you place an order, we custom purchase materials especially for your jewelry. And then the piece you've ordered is crafted by hand just for you. The value of our irreplaceable time and cost of materials is reflected in our policies.

WHEN CAN AN ITEM BE RETURNED?

An item may be returned for a refund if there is a defect that cannot be fixed and the item cannot replaced. If we determine that there was a flaw in the production of the ring, or a significant deviation from the description and photos, we will either fix/change it or replace the piece of jewelry in a timely manner, at our expense.

WHAT IF I WANT TO CHANGE SOMETHING?
If you would like something changed on a piece that you ordered, please contact us to discuss the change you would like to make.

WHAT IF MY RING DOESN'T FIT?
It is not uncommon, when having a ring made, that resizing may be required to get a true fit. Simply contact us to discuss the sizing and we'll go from there.
Additional policies and FAQs
ABOUT LAB-GROWN AND SIMULATED STONES

We work primarily with natural, genuine, high quality stones. For some items we offer lab-grown and simulated stones. Simulated gemstones are manufactured to give the effect of the actual stone, without the higher cost of purchasing a rare gem. Lab-grown stones are grown from the natural gemstone material in a lab and have the same natural qualities as the gemstone. Both of these tend to have better clarity and fewer flaws than natural stones. If you prefer to go all natural and get your stone straight from the ground, we can usually supply what you request. We are happy to look into your stone request. Cost varies.

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CONTACT US:
http://www.etsy.co /convo_new.php?to_username=AunaliArtisanMetal

Gemstone Rings . Earrings . Necklaces . Sterling Silver . Gold . Platinum . Artisan Jewelry . Goldsmith . Metalsmith