AWeatheredHome's Shop Policies
WELCOME to A Weathered Home. I am a one woman show backed by a supportive family and DIY father who is my handyman. I am continuing to hone my skills, provide unique and quality home goods at reasonable prices, utilizing as many "pre-loved" supplies as possible and learning to think further outside of the mainstream process to
offer pieces that are both beautiful and functional.
My own home reflects a journey from family cast offs, to one that captures the spirit of reusing and repurposing to reflect something welcoming, beautiful and reflective of my own personal style. I value the ideals of minimalism, though I am by no means a purist,
so things that mesh form and function are of the highest value to me. It is my desire
to reflect the value of things with history, character, simplicity, beauty and usefulness
in my offerings to you.
I accept Paypal and direct checkout methods of payment.
I will occasionally do custom orders and ask for a down payment
to secure the sale and purchase any materials needed to complete it.
Totally happy to RESERVE items for you... the length of time is negotiable.
*SHIPPING PRICES REFLECT INSURANCE FOR THE VALUE OF EACH ITEM
AND ARE AN ESTIMATE.
** ACTUAL COSTS MAY VARY BASED ON ITEM AND DESTINATION. YOU WILL BE NOTIFIED PRIOR TO SHIPPING IF ANY ADDITIONAL SHIPPING COSTS OVER $2 WILL APPLY
***If shipping fees are left at zero then please contact me prior to your purchase,so I can provide you with a quote.
::Any shipping cost over $2 will be refunded to you after shipping
::If you have a time constraint, please inquire BEFORE purchasing so I can determine if it will be possible for me to meet it for you.
Shipping upgrades are available. I will invoice for any difference.
::Delivery Confirmation/Tracking is included for ALL domestic purchases.
Insurance is included on all fragile purchases and other items at my discretion.
Insurance must be requested if not stated in the item description.
::International customers, please be aware that all duties and customs fees will be your responsibility.
::I ship to the address provided to etsy and/or paypal, so please make sure
you have the correct one listed.
Refunds and Exchanges
DAMAGES or LOSS:
I take care to package my items securely, but should you be one of the few to
receive a damaged item, please notify me immediately.
::If an item was insured, you can file a claim in person or online for a refund
of the sale price ( I am here to help you in any way possible)
::Uninsured damaged items are not refundable unless I am clearly at fault
Returns and refunds are NOT available unless there has been gross
negligence on my part
(I am human... mistakes happen, and I work to remedy them when that is the case)
Additional Policies and FAQs
If you have an unsatisfactory experience, PLEASE contact me before leaving feedback. I would appreciate greatly the opportunity to address the situation personally and work to find a solution.
Last Updated July 28, 2014