AZbeadgirl's Shop Policies
I love to make jewelry and most often it’s bracelets and earrings. I find them both very versatile and easy to dress up or down.
I purchase the best quality gemstones, freshwater pearls and glass materials available.
If the glass is hand-made (‘art glass’), there are often 'imperfections' but that is what makes them unique - they are not stamped out by a machine and that will make it uniquely yours alone!
I love all kinds of beads, which is reflected in what I have for sale, from the dark black to whites of freshwater pearls and clear glass.
Many of the items, if they are not made that way already, CAN be made with solid copper, antiqued copper, silver plated, gold plated, gold filled or sterling silver. Please, feel free to just ask! I am very happy to accommodate you if I am able to get the supplies you ask for – which I almost always can!
Become a fan on FB at http://www.facebook.com/AZbeadgirl
or just search for AZbeadgirl on Facebook.
I just wanted to add that... if at the time you look my purchases are listed as private, I keep the items I purchase private ONLY because most of the time they are gifts for friends and family and many times, I purchase items months before the gift is given so, I have to keep it to myself. I try to include shops in my favorites. ♥ Thanks for understanding ☺
I accept PayPal ONLY but you can pay with your credit card or debit card without signing up for a PayPal account.
You do not need a PayPal account –
PayPal only acts as a separate and secure payment processor.
Here is a helpful guide for your first purchase!
There is a link on the left side of the PayPal page to continue checkout without logging in to PayPal.
Learn more about paying via credit card without a PayPal account. --> http://help.etsy.com/app/answers/detail/a_id/361
I do not accept money orders, cash or checks at this time.
If items in your shopping cart are not paid for WITHIN 24 HOURS I will cancel the sale. If you see something you like and would like to come back to it later, mark the item as a favorite in lieu of placing it in your cart.
I require payment within 24 hours of buying an item please.
Please make sure your address is correct.
Full payment is expected before any items ship.
I will keep items on reserve for you for 3 days unless you request otherwise. I reserve the right to take items off reserve if I personally feel the customer was not serious about purchasing the items.
Large/Bulk orders or Custom orders require a deposit of 50% which is non-refundable. Once the order has been completed, the rest of the payment is required prior to shipping. If it is just one item (1 ie: 1 pair of earrings)that is a special/custom order, 50% deposit is not required. ☺
I will hold custom orders for 1 week and if payment is not received or communication relayed pertaining to the delay in payment I will un-reserve the items and place them for sale in my shop.
I generally ship USPS unless otherwise requested.
***Free standard Shipping via the USPS to the US ***
I will usually ship on Working Business days only - (Mon, Tues, Wed, Thurs & Fri).
I will ship your item within 5 business days of payment - on working business days.
If you have questions, please convo me. If you send me an e-mail, I rarely check e-mail but I check etsy daily.
If you wish to track, insure, etc. your package I am happy to do that for you, please convo me prior to purchase. Rates for US can generally be found on the USPS website.
Holidays - please keep holidays in mind when buying as far as length of shipping times and what you want the item for. If it is around Mother's day or Christmas please remember your not the only one using shipping services :).
***SHIPPING INTERNATIONALLY YES I DO ***
I ship first class standard.
I have been told that Canadian customers have been noticing customs delays.
It can take up to 60 days for international orders to arrive. Shipping internationally may cause your parcel to attract duties and custom fees. They are the responsibility of the buyer. Please contact your local post and or customs organization for more information.
For additional shipping costs, refer to the USPS website provided below (copy and paste link into your browser). Rates for the various countries are all over the place but I am happy to do them if you are willing to pay for it :).
Tracking and other shipping options are available for an additional charge in the US and other countries if it is available. Just let me know what you need and I'll send you the bill via PayPal.
If you would like to see the rates and restrictions for shipping to your country, check out the USPS website for that information. This is what I use.
At that link on the left side, there is a blue column. The 12/13th box down click on ...
Individual Country Listings
There you will see current prohibitions, restrictions, fees etc for sending a package to your country ☺.
Refunds and Exchanges
I am open to refunds of cost of the item within 7 days of receipt on stock items only. Sorry, this is not possible on custom or bulk orders.
*****The item must be returned in unused condition and it is the responsibility of the buyer to pay return shipping. *****
I package my items very carefully and I expect the buyer would return them as well packaged. If you do return an item and it arrives damaged because of packaging, I am unable to be responsible for any damages.
If you have a problem that is not addressed in the above, please feel free to contact me.
If your item has had damage or breaks under normal wear, if I still have the same materials, I will be happy to repair said item at a minimal cost depending on materials required for repair.
Many times my beads and findings are one time buys. If, for example, a holiday bracelet breaks with special beads I was only able to buy one time, and you have lost one or more of the beads - there is an excellent chance I do NOT have any of those beads to replace them. Many items are one of a kind.
Additional Policies and FAQs
THE most efficient way to contact me is through *convo* here on Etsy. I do check my e-mail but only once and a while.
I am open to custom requests. Convo me and we can talk! ☺
Example - if you like a pair of earrings and would like them larger or smaller.... with a post in lieu of a wire post just ask! Most times it's easy for me to change them up!
My POV is it never ever hurts to ask as long as it's reasonable and even so, the worst I can tell you is that it isn't possible ;) but I may have an alternative idea or two.
My items are meant for mainly adults, teens or supervised children who might wear items for a special occasion such as a wedding.
I am happy to give a price quote before any money is paid.
Once a custom order has been placed, I require a 50% deposit which goes toward the total price. Custom orders and quantity orders are non-refundable.
Many of the items, if they are not made that way already, can be made with solid copper, antiqued copper, silver plated, gold plated, gold filled or sterling silver. Please, feel free to just ask! I am very happy to accommodate you if I am able to get the supplies!
Last Updated September 28, 2011