Abbie Russell

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Abbie Russell

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    Shop policies

    Last updated on January 23, 2014
    Welcome to Abbie Russell shop, I make handmade products which I hope you will love. Crafting is my passion and I would love to share it with you all.

    Please read the shop policies before you make a purchase.

    Any questions please don't hesitate to contact me.
    http://www.etsy.com/shop/AbbieRussell?ref=si_shop

    Accepted payment methods

    • Visa
    • Mastercard
    • American Express
    • Discover
    • Apple Pay
    • Klarna
    • Sofort
    • Ideal
    • Paypal
    • GiftcardAccepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I am happy to offer a full refund or exchange if you are unhappy with a product once the product has been returned to me in the same condition in which you received it.

    Contact me if you would like to discuss a refund or exchange and we can go from there.
    Payment
    I accept payments made through PayPal and using debit cards. I will not post an order before I have received payment.
    Shipping
    SHIPPING TIME

    I do intend to post all orders within 24 hours during business days. At weekends please allow a few extra days because of post office opening times.

    SHIPPING METHODS

    We use Royal Mail when shipping products however if you would like us to send it buy a different courier please contact me before hand and we can arrange this.

    LOSS OF OR DAMAGE TO PACKAGES

    AbbieRussell cannot be held responsible for items lost or damaged by the post office or other mail service while in transit to you. We package our orders well, and trust the shipping services available to do the rest. If there is ever a problem with receiving a package, contact us as soon as you can and we'll help get it sorted out. In the rare cases that a package was "lost", they have been recovered when handled in a timely manner.