AcclaimCrafts

Beaded Jewelry and Woodcrafts from Gatlinburg, TN

Gatlinburg, Tennessee
2,200 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    For info on DISCOUNTS, LOST or DAMAGED packages, and Customer Pick-up...

SAVE WHEN BUYING MORE THAN ONE ITEM: Why pay to ship air? You can can have a significant portion of your shipping charges refunded when you buy more than one item at the same time and ship to the same address. We offer this because we can often safely fit more than one item into a single package. This is especially beneficial to buyers who, because they live a good distance from us, pay understandably higher shipping rates. Even if YOU don't need multiple items, maybe you can find someone to go in with you, and then divide the shipping charge among yourselves. Please see our FAQ on this and other topics.

LOST PACKAGE: Is your package lost in the mail someplace? No worries! Although we do not issue refunds for items lost by couriers, your package is insured. Simply contact your local office, file a timely claim, and they will do what they can to locate your package. If they can't find it, they will likely reimburse you. If it was delivered then stolen, we suggest that you file a police report as well. (We do not file claims on our customers' behalf.) For more info: https://www.usps.com/help/claims.htm

DAMAGE: We package your purchases very carefully and insure them. For example, as of this writing, we have sold over 1,700 boards, with only 3 having been damaged in shipping. If your items arrive damaged, we suggest that you file a timely claim with your local post office, either in person or online. (We do not do this for you.) Be sure to take photos of the damaged package and product, and keep everything as long as necessary. For more info: https://www.usps.com/help/claims.htm

PICK-UP: We live in a popular tourist destination, and buyers occasionally ask if they can save on shipping by picking up their purchases when they come to visit our area. Although we do not have a brick and mortar retail store, we have tried several times to accommodate folks by meeting them in town. Unfortunately, this hasn't worked out well, so we no longer offer this service. Please don't ask.

Announcement

Last updated on Jul 22, 2021

For info on DISCOUNTS, LOST or DAMAGED packages, and Customer Pick-up...

SAVE WHEN BUYING MORE THAN ONE ITEM: Why pay to ship air? You can can have a significant portion of your shipping charges refunded when you buy more than one item at the same time and ship to the same address. We offer this because we can often safely fit more than one item into a single package. This is especially beneficial to buyers who, because they live a good distance from us, pay understandably higher shipping rates. Even if YOU don't need multiple items, maybe you can find someone to go in with you, and then divide the shipping charge among yourselves. Please see our FAQ on this and other topics.

LOST PACKAGE: Is your package lost in the mail someplace? No worries! Although we do not issue refunds for items lost by couriers, your package is insured. Simply contact your local office, file a timely claim, and they will do what they can to locate your package. If they can't find it, they will likely reimburse you. If it was delivered then stolen, we suggest that you file a police report as well. (We do not file claims on our customers' behalf.) For more info: https://www.usps.com/help/claims.htm

DAMAGE: We package your purchases very carefully and insure them. For example, as of this writing, we have sold over 1,700 boards, with only 3 having been damaged in shipping. If your items arrive damaged, we suggest that you file a timely claim with your local post office, either in person or online. (We do not do this for you.) Be sure to take photos of the damaged package and product, and keep everything as long as necessary. For more info: https://www.usps.com/help/claims.htm

PICK-UP: We live in a popular tourist destination, and buyers occasionally ask if they can save on shipping by picking up their purchases when they come to visit our area. Although we do not have a brick and mortar retail store, we have tried several times to accommodate folks by meeting them in town. Unfortunately, this hasn't worked out well, so we no longer offer this service. Please don't ask.

Items

2200 Sales
 
John and Laurie Walker

Contact shop owner

John and Laurie Walker

Reviews

Average item review
5 out of 5 stars
(826)
See reviews that mention:
Quality 279 Shipping 235 Customer service 258

About AcclaimCrafts

Sales 2,200
On Etsy since 2018

Building enduring relationships with handmade treasures.

Laurie is a military kid and has lived in lots of places, but has spent more time in the Smoky Mountains of East Tennessee than anywhere else. She makes stained glass, is a potter and picture framer, and has made jewelry for many years.

John was born in Detroit, Michigan, raised in a little immigrant town named Hamtramck, which is surrounded on all sides by his birthplace. He has lived in Gatlinburg, on and off, since 1973 when he and Laurie met, and has been a full-time resident of Gatlinburg since 2006. He has an Associates in Web design and real life skills in furniture making/finishing, carpentry, electrical, building, plumbing, CAD, picture framing, photography, and stained glass.

The jewelry that Laurie makes takes hours of design time. Each piece is carefully thought through and crafted using the best quality and nicest looking components. While some materials are foreign-sourced, nothing is made overseas or by others. All are handmade by Laurie, using components that are purchased in small quantities.

John's wood projects are the product of a marriage between old world processes and modern technology, e.g., hand tools, CNC router, laser, design software, etc. While there is still much to learn, nothing leaves the workshop without his having used his current knowhow to make everything to the best of his ability.

Our mountain home is our shop, and vice versa. Although it takes many hours to design and execute the things we make, our hearts are in it. Our mission is to produce beautiful, well made objects that will be treasured for a lifetime.

Shop members

  • John and Laurie

    Owner

    Acclaim Crafts is owned and operated by hubby and wife, John and Laurie Walker, who call the Smoky Mountains home. We combine our creative thinking, skills, and passion to produce beautiful, useful things which we believe you and yours will love.

Shop policies

More information

Last updated on Oct 11, 2021
Frequently asked questions
Can I save on shipping if I buy more than one item?

Yes! First, you won't see any discount at check-out, but will receive it by way of refund before we ship. Also, you must buy everything at the same time and ship to the same address.

We calculate your refund by subtracting from how much you paid what it actually costs to combine and ship your order in as few packages as safely possible.

Do you customize or personalize?

The short answer is, "No, we do not."

We do, however, listen to suggestions and will sometimes incorporate them into future designs if we feel that doing so would benefit a substantial number of beaders. Just drop us a convo!

We are truly sorry if our current designs don't suit your needs or taste, and hope that you will return periodically to see if we have made anything new that will.

Thanks!

Do you haggle, discount, or donate?

In short, no.

Our offerings are painstakingly hand-crafted while being continuously inspected along the way. We are not a company as most folks would generally define one, but a semi-retired husband and wife team who works out of our basement. Considering what we charge, and after deducting production time, materials, and overhead - not to mention social media, photography, editing, equipment maintenance, telephone calls, etc. - we consider ourselves blessed when we manage to pull in even close to what we were paid by our previous employers.

We're truly sorry if you cannot now afford what we make, and pray that things will get better for you soon.

Why don't you bums offer free shipping?

Just as we have no intention of insulting your intelligence by trying to convince you of the existence of Santa Claus, the Tooth Fairy, or the Easter Bunny, we'll not suggest to you that shipping is somehow magically "free." While some sellers raise their prices to present such a fantasy, we believe you will want us to keep prices as low as possible. Besides, if we hid the cost of shipping within our pricing, we'd have to charge the same shipping price to everyone, meaning that people who live close to us would have to pay more than is fair in order to subsidize those who live farther away. Here's a bit of wisdom for those who have never heard the phrase: "There is no such thing as 'free.'"

Do you ship internationally?

Yes! We currently ship our boards to Canada and the UK.

Pardon our candor, but please don't buy from us unless you understand that:

- We don't allow returns.
- Etsy's calculated shipping rates do NOT include other, likely substantial charges, such as duties and import taxes which will be added once your package reaches your country.
- You must research and be willing to incur the additional financial costs of international shipping.
- You must wait patiently for your purchase to make its journey, sometimes a month or more.
- You must travel the distance required to retrieve your package in a timely fashion.
- You must abide by any procedures needed to resolve any issues which might arise, such as goods either lost or damaged in transit.

OMG, shipping is, like, SO expensive! Why don't you (x, y, or z)?

We have done much research to ensure that our shipping is the fairest available anywhere which includes tracking and insurance. If you think you can do better, please let us know, specifically.

The packaging we use come either from us or the USPS. We will use whichever gets your purchase to you the safest and at the least cost.

For more info, please see our other FAQ, entitled "Can I save on shipping if I buy more than one beading board?"

How do I care for my new board?

The best thing to do to your board is nothing at all. Generally, if you're comfortable, so will your board be, i.e., not too hot, cold, humid, no defenestration, etc. The only caveat is that your board doesn't like to bathe or take showers, so don't get it wet. Maybe use a soft brush, or some spit-free air to blow out the divots. Look at it this way... Although we invest a great deal of time into making our boards individual works of art, they're also tools. Dirt, scratches, nicks, etc., are badges of honor - signs of usage and (hopefully) prosperity. Just use the thing and display it with pride, no matter its condition.

But, if you simply must keep it pristine, have it framed and hang it on the wall; we'd be honored! :-)

You're out of stock on X, and I'll simply DIE without it! When will you have more? WHEN???

Short Answer: ASAP!

Long Answer: ASAP! Generally, jewelry items are forever gone once they're gone. Our beading boards, however, will be replenished anywhere from within a few hours to several days, depending on which 90 hours each of us chooses to work that week. We're a small husband and wife shop, and do the best we can, so please be patient and don't hold it against us if we choose to sleep occasionally. If you convo us, we can give you a rough idea of when X will be back in stock. But, if you just can't wait, you might want to consider calling a shrink.

You say my ADDRESS IS UNVERIFIED! What gives?

If we see this notice from Etsy when we go to print your shipping label, we will write to ask that you verify your address. Please don't get perturbed with us; we're only the messenger.

Although a bit frustrating, it's a good thing, as you wouldn't want the item(s) you've paid for, and are waiting for, to come back to us days later marked as "undeliverable."

We don't monkey with what you've typed in, so, once you've verified the address, please let us know as WE WILL NOT SHIP until we hear back from you.

If your package comes back, we will contact you and ask if you'd like to try a different address. Please note that you will not receive a refund for shipping in this case.

Try this: https://m.usps.com/m/ZipLookupAction?search=address

Who sneezed on my board? (It snot what you think!)

The darker-colored spots which you may find in the carved areas of your new board(s) are present in varying degrees from manufacturer to manufacturer and from lot to lot. With wood being a natural product, we expect these are bits of bark or knots that have been blended in with the wood pulp.

We're honestly not trying to pass off flaws as features, but, rather than finding them unsightly, we think of them as "beauty marks," because each board can be uniquely identified by their quantity and placement, as on a living thing.

We hope you appreciate our boards' raw individuality, versus our trying to hide their imperfections with paint or something. Besides, these markings are useful in beading groups to tell apart otherwise identical twins!