AcclaimCrafts

Beaded Jewelry and Woodcrafts from Gatlinburg, TN

Gatlinburg, Tennessee
1,495 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    For info on DISCOUNTS and LOST or DAMAGED packages...

SAVE WHEN BUYING MORE THAN ONE BOARD: Why pay to ship air? Get up to 75% of your shipping charges refunded when you buy more than one board at the same time and ship to the same address. We offer this because we can safely fit more than one into a single box, which will ship for the same cost whether full or not. This is especially beneficial to buyers who, because they live a good distance from us, pay understandably higher shipping rates. Even if YOU don't need multiple boards, maybe you can find fellow beaders to go in with you, and then divide the shipping charge among yourselves. (International buyers' rates are based on weight, not volume, though we think it's still cheaper to pack the box than to ship multiple boards individually.) For a bit more detail, please see our FAQ on this and other topics.

LOST PACKAGE: Is your board lost in the mail someplace? No worries! Although we do not issue refunds for items lost by couriers, your package is insured. Simply contact your local office, file a timely claim, and they will do what they can to locate your package. If they can't find it, they will likely reimburse you. If it was delivered then stolen, we suggest that you file a police report as well. (We do not file claims on our customers' behalf.) For more info: https://www.usps.com/help/claims.htm

DAMAGE: We package our boards very carefully and insure them. As of this writing, we have sold over 1,000, with only 3 having been damaged in shipping. If yours has arrived damaged, we suggest that you file a timely claim with the post office, either in person or online. (We do not do this for you.) Be sure to take photos of the damaged box and board, and keep everything as long as necessary. For more info: https://www.usps.com/help/claims.htm

Announcement

Last updated on Feb 27, 2021

For info on DISCOUNTS and LOST or DAMAGED packages...

SAVE WHEN BUYING MORE THAN ONE BOARD: Why pay to ship air? Get up to 75% of your shipping charges refunded when you buy more than one board at the same time and ship to the same address. We offer this because we can safely fit more than one into a single box, which will ship for the same cost whether full or not. This is especially beneficial to buyers who, because they live a good distance from us, pay understandably higher shipping rates. Even if YOU don't need multiple boards, maybe you can find fellow beaders to go in with you, and then divide the shipping charge among yourselves. (International buyers' rates are based on weight, not volume, though we think it's still cheaper to pack the box than to ship multiple boards individually.) For a bit more detail, please see our FAQ on this and other topics.

LOST PACKAGE: Is your board lost in the mail someplace? No worries! Although we do not issue refunds for items lost by couriers, your package is insured. Simply contact your local office, file a timely claim, and they will do what they can to locate your package. If they can't find it, they will likely reimburse you. If it was delivered then stolen, we suggest that you file a police report as well. (We do not file claims on our customers' behalf.) For more info: https://www.usps.com/help/claims.htm

DAMAGE: We package our boards very carefully and insure them. As of this writing, we have sold over 1,000, with only 3 having been damaged in shipping. If yours has arrived damaged, we suggest that you file a timely claim with the post office, either in person or online. (We do not do this for you.) Be sure to take photos of the damaged box and board, and keep everything as long as necessary. For more info: https://www.usps.com/help/claims.htm

Items

1495 Sales
 
John and Laurie Walker

Contact shop owner

John and Laurie Walker

Reviews

Average item review
5 out of 5 stars
(568)
See reviews that mention:
Quality 176 Shipping 162 Customer service 178

About AcclaimCrafts

Sales 1,495
On Etsy since 2018

Building enduring relationships with handmade treasures.

Laurie is a military kid and has lived in lots of places, but has spent more time in the Smoky Mountains of East Tennessee than anywhere else. She makes stained glass, is a potter and picture framer, and has made jewelry for many years.

John was born in Detroit, Michigan, raised in a little immigrant town named Hamtramck, which is surrounded on all sides by his birthplace. He has lived in Gatlinburg, on and off, since 1973 when he and Laurie met, and has been a full-time resident of Gatlinburg since 2006. He has an Associates in Web design and real life skills in furniture making/finishing, carpentry, electrical, building, plumbing, CAD, picture framing, photography, and stained glass.

The jewelry that Laurie makes takes hours of design time. Each piece is carefully thought through and crafted using the best quality and nicest looking components. While some materials are foreign-sourced, nothing is made overseas or by others. All are handmade by Laurie, using components that are purchased in small quantities.

John's wood projects are the product of a marriage between old world processes and modern technology, e.g., hand tools, CNC router, laser, design software, etc. While there is still much to learn, nothing leaves the workshop without his having used his current knowhow to make everything to the best of his ability.

Our mountain home is our shop, and vice versa. Although it takes many hours to design and execute the things we make, our hearts are in it. Our mission is to produce beautiful, well made objects that will be treasured for a lifetime.

Shop members

  • John and Laurie

    Owner

    Acclaim Crafts is owned and operated by hubby and wife, John and Laurie Walker, who call the Smoky Mountains home. We combine our creative thinking, skills, and passion to produce beautiful, useful things which we believe you and yours will love.

Shop policies

More information

Last updated on Feb 1, 2021
Frequently asked questions
Can I save on shipping if I buy more than one beading board?

Yes! First, you won't see any discount at check-out, but will receive it by way of refund before we ship. Also, you must buy all boards at the same time and ship to the same address.

The discount depends on the number of boards which will fit safely into one box. Depending on which boards you buy, this could be as many as 4.

We calculate your refund by dividing the total cost for shipping a box by the number of boards within it. So, if 4 boards will fit, we’ll refund the shipping on the other 3, saving as much as 75%!

Do you customize or personalize?

The short answer is, "No, we do not."

We do, however, listen to suggestions and will sometimes incorporate them into future designs if we feel that doing so would benefit a substantial number of beaders. Just drop us a convo!

We are truly sorry if our current designs don't suit your needs or taste, and hope that you will return periodically to see if we have made anything new that will.

Thanks!

Do you haggle, discount, or donate?

In short, no.

Our boards are painstakingly hand-crafted throughout a minimum of 20 steps, while being continuously inspected along the way. We are not a company as most folks would generally define one, but a semi-retired husband and wife team who works out of our basement. Considering what we charge for our boards, and after deducting production time, materials, and overhead - not to mention social media, photography, editing, equipment maintenance, telephone calls, etc. - we consider ourselves blessed when we manage to pull in even close to what we were paid by our previous employers.

We're truly sorry if you cannot now afford one of our boards, and pray that things will get better for you soon.

Why don't you bums offer free shipping?

Just as we have no intention of insulting your intelligence by trying to convince you of the existence of Santa Claus, the Tooth Fairy, or the Easter Bunny, we'll not suggest to you that shipping is somehow magically "free." While some sellers raise their prices to present such a fantasy, we believe you will want us to keep prices as low as possible. Besides, if we hid the cost of shipping within our pricing, we'd have to charge the same shipping price to everyone, meaning that people who live close to us would have to pay more than is fair in order to subsidize those who live farther away. Here's a bit of wisdom for those who have never heard the phrase: "There is no such thing as 'free.'"

Do you ship internationally?

Yes! We currently ship to Canada, Australia, and the UK.

Pardon our candor, but please don't buy from us unless you understand that:

- We don't allow returns.
- Etsy's calculated shipping rates do NOT include other, likely substantial charges, such as duties and import taxes which will be added once your package reaches your country.
- You must research and be willing to incur the additional financial costs of international shipping.
- You must wait patiently for your purchase to make its journey, sometimes a month or more.
- You must travel the distance required to retrieve your package in a timely fashion.
- You must abide by any procedures needed to resolve any issues which might arise, such as goods either lost or damaged in transit.

OMG, the shipping for your boards is, like, SO expensive! Why don't you (x, y, or z)?

We have done much research to ensure that our shipping is the fairest available anywhere. Let us explain:

The box we use comes from the USPS, and is FREE to you. If we didn't use it, we would have to add another $2 to $3 to the cost for one we had to buy. It is also the ONLY box they offer which will fit our large boards.

And, unlike Flat Rate, where some people pay extra so others can pay less, the Regional Rate shipping we use calculates charges based on your distance from us. It costs more in fuel, if nothing else, to deliver something farther away. Remember, we ship internationally, too. Raise your hand if you want to help cover a shipment to Timbuktu!

P.S. See our FAQ: "Can I save on shipping if I buy more than one beading board?"

How do I care for my new board?

The best thing to do to your board is nothing at all. Generally, if you're comfortable, so will your board be, i.e., not too hot, cold, humid, no defenestration, etc. The only caveat is that your board doesn't like to bathe or take showers, so don't get it wet. Maybe use a soft brush, or some spit-free air to blow out the divots. Look at it this way... Although we invest a great deal of time into making our boards individual works of art, they're also tools. Dirt, scratches, nicks, etc., are badges of honor - signs of usage and (hopefully) prosperity. Just use the thing and display it with pride, no matter its condition.

But, if you simply must keep it pristine, have it framed and hang it on the wall; we'd be honored! :-)

You're out of stock on X, and I'll simply DIE without it! When will you have more? WHEN???

Short Answer: ASAP!

Long Answer: ASAP! Generally, jewelry items are forever gone once they're gone. Our beading boards, however, will be replenished anywhere from within a few hours to several days, depending on which 90 hours each of us chooses to work that week. We're a small husband and wife shop, and do the best we can, so please be patient and don't hold it against us if we choose to sleep occasionally. If you convo us, we can give you a rough idea of when X will be back in stock. But, if you just can't wait, you might want to consider calling a shrink.

You say my ADDRESS IS UNVERIFIED! What gives?

If we see this notice from Etsy when we go to print your shipping label, we will write to ask that you verify your address. Please don't get perturbed with us; we're only the messenger.

Although a bit frustrating, it's a good thing, as you wouldn't want the board(s) you've paid for, and are waiting for, to come back to us days later marked as "undeliverable."

We don't monkey with what you've typed in, so, once you've verified the address, please let us know as WE WILL NOT SHIP until we hear back from you.

If your package comes back, we will contact you and ask if you'd like to try a different address. Please note that you will not receive a refund for shipping in this case.

Try this: https://m.usps.com/m/ZipLookupAction?search=address

Who sneezed on my board? (It snot what you think!)

The darker-colored spots which you may find in the carved areas of your new board(s) are present in varying degrees from manufacturer to manufacturer and from lot to lot. With wood being a natural product, we expect these are bits of bark or knots that have been blended in with the wood pulp.

We're honestly not trying to pass off flaws as features, but, rather than finding them unsightly, we think of them as "beauty marks," because each board can be uniquely identified by their quantity and placement, as on a living thing.

We hope you appreciate our boards' raw individuality, versus our trying to hide their imperfections with paint or something. Besides, these markings are useful in beading groups to tell apart otherwise identical twins!