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AcornCottageStudio's Shop Announcement

I am passionate about creating objects weather it is something useful like the Jar Tote (a fabric carrier for regular and wide mouth quart mason jars) or something that is appealing and makes you smile resembling the items in the pins and ornaments listings. Please check back often to see what new items have been added.
I will gladly work with you to help reduce shipping costs.

AcornCottageStudio's Shop Policies

Welcome

Hello,
I am Debby, the designer and owner of Acorn Cottage Studio. Thank you for stopping by. Take your time and take in some inspiration.

Please feel free to contact me with any questions or suggestions about my products or pattern(s) (hope to be patterns soon).

Payment

Payments accepted through PayPal. You can pay through PayPal using a credit card, debit card, or bank account even if you do not have an account. Check out the Etsy article at http://www.etsy.com/help/article/361 for more information about completing a payment.

Payment is required within 3 days of purchase if paying through PayPal.
If you require additional time to pay, please email me and we can set a time to discuss a plan.

‘How do I purchase an item on Etsy?’ Etsy has a guide to help you at http://www.etsy.com/help/article/339.

Shipping

Orders of products and printed patterns with confirmed/cleared payment ship within 24 hours of the confirmed/cleared payment time, weather permitting. I will do my best and if there is a delay, I will try to notify you.

There is no fee for shipping PDF pattern(s) since they will be emailed. My goal is to email the PDF to you within 12-18 hours of the confirmed/cleared payment time.

Refunds and Exchanges

Your happiness is my goal. If you are not pleased with the quality of a product or pattern please let me know so I can rectify the problem or we can work out a refund or exchange that is fair to both of us.

Additional Policies and FAQs

Copyright
All products and pattern(s) including the illustrations, photos, documentation shown in my Etsy shop are owned by Debby Heckeler of Acorn Cottage Studio and may not be used, reproduced, transmitted or copied by any means without the written permission of the owner except where noted.

Custom Orders
Is there something you have wanted to make but just have not been able to put a pattern together? Please contact me and I’ll see if it is something I can design or create for you. I love a challenge.

Feedback
Your happiness is my goal. If you are not pleased with the quality of a product or pattern please let me know so I can rectify the problem or we can work out a refund or exchange that is fair to both of us.

Good News is always welcome. I enjoy hearing about a recipient’s reaction to the gift of a Jar Tote, what you decided to fill the Jar Tote with or if you were successful selling them at a fund raiser or craft fair.

Selling items made from my patterns
You may make one copy of the printed full size pattern for your own use to aid in cutting out the pattern pieces. You may make and sell a reasonable limited number of Jar Totes for sale at craft fairs and fund raisers as long as you the purchaser of this pattern make each Jar Tote and give design credit to Acorn Cottage Studio. You may not mass-produce or market the Jar Tote or pattern through any means.

Feel free to let me know if you have any questions or concerns.

Wholesale
At this time, I am not ready to wholesale the Jar Tote or the Jar Tote Pattern.

Last Updated September 14, 2011