AdienandIrisBlue's Shop Policies
Welcome to Adien & Iris Blue. We hope you enjoy browsing our little corner of Etsy. We are in the process of stocking my new shop and hope to have a full shop for you very soon!
This shop previously sold hand made cards but ceased doing so in 2012. In 2014 we re opened to bring you hand made wire work jewellery by Di at Adien Crafts along with Sterling Silver Jewellery by Heather at iris Blue.
Payment is via Paypal, this doesn't mean you have to have a Paypal account, you can select the option to pay with your credit card when you arrive at the paypal site.
We are happy to ship anywhere in the world, please note that the buyer is responsible for whatever internal customs tax may be due, this will vary from country to country so worth checking with your own Tax office.
We post out using Royal Mail first class, all items will be sent first class signed for.
For items being shipped overseas please be aware that you are responsible for any taxes the parcel may incur.
Refunds and Exchanges
Our main concern is that you are happy with your purchase.
If for any reason you are not, please return the item in it's original packaging within 14 days and we will be happy to refund or replace. Should the item arrive damaged in the mail then please contact me and I will arrange a replacement upon return of damaged item and I will refund your postage costs.
For custom made items which have been made to your specification, we are unable to refund simply due to change of mind, however this does not of course affect your Statuatory Rights as a customer.
Last Updated August 1, 2014