AdorBeautySupplies' Shop Policies
Welcome to A'dor Beauty Supplies. Your source for quality vegan cosmetics and bath products.
Our products are 100% vegan and cruelty free. For information about the ingredients we use view our blog post: http://adorbeautysupplies.blogspot.com/2011/06/vegan-ingredients-i-use.html
We accept pay pal payments. Orders can be cancelled before they are shipped however we ship our orders out very fast.
We also accept credit cards directly through etsy.
All orders will be shipped within 7 business days of payment. Many products are made to order to ensure freshness. We appreciate your patience and understanding that this is a homemade business and we may need up to 7 days to make your order and send it out.
We will ship small, inexpensive items by the most economical methods. When ordering multiple items or to request a larger quantity of an item please convo us for a shipping quote and a custom listing.
If packages are returned because the address given was incorrect we will charge an additional shipping fee to reship. We will send out a paypal invoice for the shipping cost and request the correct address. If you would not like to pay the extra shipping we may offer a partial refund but we have a 15% restocking fee (to cover our losses.)
Please contact us if you have any questions about shipping or would like a quote for a specific grouping of items.
Refunds and Exchanges
All sales are final and all products are sold as is.
Some of our products are sensitive to heat and we are not responsible for any damage caused to them due to weather. If you live in a hot area or far away from California we recommend requesting expedited shipping upgrade (additional cost) before ordering.
Also please note that most of our products should be kept in a cool place and not left in direct sunlight.
We do not accept returns and do not offer refunds for returned items (for sanitary reasons).
If you receive your order and are dissatisfied please do not leave us negative feedback! Contact us and we will do what we can to fix it.
AdorBeautySupplies [!at] yahoo.com
Last Updated January 20, 2014