AdorningPillows

Customized cross-stitch embroidery decorative pillows

Kiev, Ukraine · 84 Sales

AdorningPillows

Customized cross-stitch embroidery decorative pillows

Kiev, Ukraine 84 Sales On Etsy since 2016

5 out of 5 stars
(27)

Shop owner

Elena

Contact

Announcement   We design and produce every piece with a love and passion in our own studio. There are pillows made in different technique and styles to give you a wide choice of such an important element of home decoration. You can find a large variety of cross-stith decorative pillows, embroidered cushions, crochet throw and some sham sets. Custom listings or any personalization are welcome. If you have your own idea or need some special size, please feel free to contact us.

Announcement

Last updated on Jan 25, 2018

We design and produce every piece with a love and passion in our own studio. There are pillows made in different technique and styles to give you a wide choice of such an important element of home decoration. You can find a large variety of cross-stith decorative pillows, embroidered cushions, crochet throw and some sham sets. Custom listings or any personalization are welcome. If you have your own idea or need some special size, please feel free to contact us.

Elena

Contact shop owner

Elena

View all 146 items

Reviews

Average item review
5 out of 5 stars
(27)
Olivia Sylvan

Olivia Sylvan on May 22, 2018

5 out of 5 stars

Turned out Beautiful! Elena made it to my custom color preference and even hand delivered it to my boyfriend who was traveling in her town! Great customer service, quick replies, beautiful product!

angieray

angieray on May 17, 2018

5 out of 5 stars

I had a pillow made using handwriting from all of the grandkids for their Nana. It turned out perfect! Looks exactly like their handwriting and great quality. I received it quicker than expected too. Great gift idea!

View all 27 reviews

About

Adorning Pillows dream team

We are two friends who are a great team whatever we do together. We both have a passion for embroidery, crochet and knitting and we have found a perfect way to express mood and inspiration by making handmade pillowcases. We design and produce every piece with a love and passion in our own studio. For us creating a pillow is like telling a small single story about the beauty. We spend a lot of time in search for unordinary patterns, to find nice color combinations to give every piece its own character. There are pillows made in different technique and styles to give you a wide choice of such an important element of home decoration.
We hope our art will help you to create a special atmosphere in your sweet home.

Elena: I've always had a deep love for all things crafty. I think this comes from my grandmother; she loved an embroidery and crochet.
Embroidery has been my own passion since I was old enough to check out pattern books from the library and right here you can check the result of it.

Yuliya: Sewing, knitting, crochet, drawing are the hobbies I enjoy since I was a child. They are a good base to fulfil myself in arts. I get my inspiration from all the little everyday things and put my heart and soul into every piece I make.

Shop members

  • Elena

    Owner, Curator, Designer

    I graduated as a designer of footwear and accessories. Things those times I like pure and simple lines, fresh and clear forms. And, more of all, I like peoples conversation, so all the time on a web-site you are chatting with me.

  • Yuliya

    Owner, Curator, Designer

    I graduated as a designer of footwear and accessories, too. My hobbies and education I have got made a perfect mix for artwork. Creating a pillow is a kind of meditation for me, I put my spirit in every item I make.

Shop policies

Last updated on April 17, 2018
We design and produce every piece with love and passion. You can find a large collection of handmade decorative pillows made to help you to create a special atmosphere in your sweet home.

Accepted payment methods

  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
I value all my customers and want you to be happy with your purchase.

Please read carefully the items’ descriptions that you want to purchase before you buy them to prevent misunderstandings.

If you are not satisfied with your items for any reason or they are damaged during the shipping, please contact me before leaving a feedback. Friendly customer service is my first priority and we'll do our best to solve the problem in reasonable way for you.

We will discuss the terms of return individually. Any errors on my part will certainly be corrected right away with an exchange for the correct one.

If you wish to cancel your order please notify us by convo as soon as possible, before you have received the order dispatch confirmation e-mail from us. I love all my pillowcases and I pay extra attention to the details and quality of every item, but if, for some reason, you are not satisfied or you are not happy with your order, you can send it back (not including shipping) within 5 days after receiving your order and BEFORE you mail your purchase back to me. All returns must be in original packaging and in an un-used condition. Refunds will be given once the product is received by me. If you need information about returning an item we will only discuss it through Etsy Convo system, not by personal email- this protects both parties involved.

Customers must contact me ON ETSY CONVO to request a return, and I will provide you with my shipping address. Once I receive the pillow covers back, I will issue you a full refund. Return shipping costs are your responsibility. This policy ensures that exchanges are processed in a timely manner. Buyer pays return shipping, and the original shipping charge is nonrefundable. I cannot offer returns or exchanges on pillow covers are made according to your special custom listings order but will do all my best to resolve the problem if you are not satisfied with it.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

UNDELIVERABLE OR REFUSED PACKAGES: A refund will be issued for the cost of the item ONLY minus any postage paid. It is your responsibility to make sure your address is correct prior to entering a shipping address. The Post Office will not refund my shipping costs. Therefore, I cannot refund any costs back to you. I accept returns or exchanges only if the items are returned from smoke-free and pet-free environment. Please contact us directly with any concern regarding your order. I am happy to discuss any other returns or refunds with you on a case by case basis. Please bring any concerns to my attention immediately after receiving your item.
Payment
Payment is accepted via Paypal, but other payment ways can be discussed.

Please pay your attention there are 3 days for you to complete the payment. If the payment is not completed within 3 days, I will cancel the order.

Please feel free to contact us if you have any problems or questions regarding payment.

Making your first purchase on Etsy? Check out this handy guide:
http://www.etsy.com/help_guide_checkout.php
Shipping
All packages will be sent via international registered mail service from Kiev, Ukraine.

Please note that shipping cost is not included into the price.

Shipping terms:
- USA/Canada: 2 - 3 weeks
- Australia: 2 - 4 weeks
- Europe: 1,5 - 2 weeks
- Japan 2 weeks
- Worldwide: 2 - 3 weeks

The estimated delivery terms above are to be used as a guide only. Delivery time may vary due to customs clearance processes. Standard Post shipping may have small delays.

Please allow us 1-2 business days for your ready item to Ship (not including shipping time). If you need your order to be shipped out immediately, let us know and we will do our best you to get your order as soon as possible.

Tracking number will be sent to you as soon as your order is shipped.

Please note that USPS could storage you parcel for two weeks only. In case the customer does not pick a parcel up, it will go back way.

All items will be very carefully packaged so that you will get ordered item in a perfect condition. Multiple items will be packed together. Please let us know if your ordered item needs gift wrapping and we will manage it.
I cannot be responsible for any delays of mail services, but I always try to support my buyers with additional information to make situation clear.

Please make your holiday purchases as fast as you can because the post in these months can be slow.

I will ship to the address mentioned on your Etsy receipt, please make sure your Etsy address is correct or contact us if you need different address to ship your order. I cannot take the responsibility for mistakes in the address of addressee made by purchaser.
If the item does not get marked as "delivered" for reason of wrong address, we will message you once it comes back to our return address, and discuss with you how to proceed.

If item is damaged, a photo of the packaging and item damage is required prior to shipment of new product for replacement.

We provide identical replacement items for anything lost/damaged in transit, as indicated by tracking. Items marked "delivered" on the tracking are not included.
Sellers are not legally responsible for mail theft/loss after the item has been marked as delivered on the tracking.

We do not refund the shipping dues. Shipping costs will not be refunded for uncollected items.

Please note that international packages will be labeled as merchandise with the total value of the order (not including shipping) stated in the value. It is our strict policy to be 100% honest on the value of items on international customs forms, we do not wish to be charged with mail fraud and/or lose our shipping account. I do not mark any international packages as "gift" as it is illegal to do so.
Please note that we are not responsible for any duties/taxes/VAT/import/handling fees charged by other countries at customs, which often can be pricey. These charges are imposed by the destination country/postal system and are solely the responsibility of the buyer. Please be aware that you may have to pay additional amount to your government/postal system at time of delivery for the import of goods.

Contact me if you would like me to reduce or combine your shipping costs.
Additional policies and FAQs
We aim to display the colors of our products as accurately as possible, however resolution, print methods and screen settings can affect how an item is displayed, the accuracy of colors cannot be guaranteed.

Most of pieces are ready to ship. For your special custom listings the time of production should be discussed individually as it really vary. Roughly, it will take up to 2 weeks for your order, although for some smaller items it might be quicker. Many thanks for your patience.

Note that the first photo is of the listing itself ~any additional photos shown are considered coordinates and can be found separately in my shop.

I design all my pillow covers to fit standard size commercial inserts. They will measure about 1/2 inch smaller than the intended pillow insert. For example, all pillow covers marked 18" X 18" are designed for 18" X 18" pillow inserts and will have a finished measurement of approximately 17.5" X 17.5" to encase the insert properly without being baggy. This slightly smaller size ensures a nice professional fit without looking too tight or too baggy.

Custom listings are welcome. If you have your own idea or need some special size, please feel free to contact us. Mostly all items in our shop can be made in custom size. Please, contact us and we will gladly set up your custom listing. Also combine shipping to save money and get more items in one place.

We would really appreciate if you let us know about your impression after receiving an item and leave a feedback – this will help us to be more efficient. Any you comment and feedback are welcome – it is allow us to be more strong for the future. It would be greatly appreciated if you can rate us 5 stars.

If the products do not meet your requirement, please let us know and we will resolve the problem as soon as possible. Thank you for all your respect for our design and labor! Enjoy your shopping!

All the pillowcases are handmade, so please hand wash it only. Let a the piece to soak for 2-3 minutes in room temperature water (max 40°С) rinse carefully several times and then dry it, spreading it over a flat surface. Do not squeeze. Iron the embroidery, crochet and knitted items inside out only.

If you have any question, don't hesitate to contact me.

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Q: Shouldn't I order covers smaller than my pillows?

A: No, For easier shopping, we have all dropdown menus set up so you select the same sizes as all of your pillow inserts!
For example: Buy our 18x18 for an 18x18" insert.
To create our patterns, we bought one insert of EVERY standard size from 10 companies, and planned our covers to fit them. This means our covers range from 1-2 inches SMALLER than the size you picked out. This results in a perfect snug fit on new pillow inserts. Know that a typical pillow size for a sofa or an accent pillow is 18".
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Q: Can I return my pillow covers?

A: Returns are very time limited, so we can guarantee our customers are receiving a NEW product from a pet free, smoke free environment. Fabric absorbs odors and allergens quickly.
Custom sizes are not returnable. For the details please see return policies.
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For fastest response, please communicate via Etsy Convo, not by email.
Thanks for visiting my store.
Privacy
This Privacy Policy describes how and when I collect, use and exchange information when purchasing goods from me, contacting me or otherwise using my services through Etsy.com or related sites and services.
This Privacy Policy does not apply to third-party practices that I do not own or control, including Etsy or any third-party services that you contact through Etsy. You can refer to the Etsy Privacy Policy to learn more about your privacy practices.
1. The information I collect
To fulfill your order, you must provide me with certain information (which you have authorized Etsy to provide me), for example, your name, email address, mailing address, payment information and product information that you order. You can also provide me with additional personal information (for example, for an individual order), if you contact me directly.
2. Why do I need your information and how do I use it
I rely on a number of legal grounds for collecting, using and disseminating your information, including:
• as necessary, to provide my services, for example, when I use your information to fulfill your order, resolve disputes or provide support to customers;
• if necessary, comply with a legal obligation or a court order, and if it is necessary for my legitimate interests, if these legitimate interests are not canceled by your rights or interests, such as 1) provision and improvement of my services. I use your information to provide the services that you requested, and it is in my legitimate interest to improve my services; and 2) Compliance with the Etsy Policy and Terms of Use. I use your information as necessary to fulfill my obligations in accordance with the Etsy Policy and Terms of Use.
3. Exchange of information and disclosure of information
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances:
Etsy. I exchange information with Etsy as necessary to provide you with my services and fulfill my obligations both on the policy of the seller Etsy and the Etsy Terms of Use.
Compliance with laws. I can collect, use, save and share your information if I have a good faith belief that it is reasonable to: (a) respond to a lawsuit or government requests; (b) apply my agreements, conditions and policies; (c) prevent, investigate and eliminate fraud and other unlawful acts, security or technical problems; or (d) protect the rights, property and safety of my clients or others.
4. Storage of data
I retain your personal information only as long as it is necessary to provide you with my services and as described in my Privacy Policy. However, I may also need to retain this information in accordance with my legal and regulatory obligations, resolve disputes and enforce my agreements. I usually keep your data for the next time period: 4 months.
5. Transfer of personal information outside the EU
I can store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I can transfer your personal information to a jurisdiction with various data protection laws and government oversight than your jurisdiction. If I believe that you are passing on information about you outside the EU, I rely on Privacy Shield as the legal basis for Othe transfer, because Google Cloud is protected by a confidential screen.
6. Your rights
If you live in certain territories, including the EU, you have a number of rights regarding your personal information. Although some of these rights are generally applicable, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, Restriction, Deletion. You may also have the right to modify, restrict my use or delete your personal information. The absence of exceptional circumstances (for example, when I need to store data for legal reasons), I will usually delete your personal information upon request.
An object. You may object to (i) processing my information based on my legitimate interests, and (ii) receiving marketing messages from me after you give your explicit consent to receive them. In such cases, I will delete your personal information if I do not have a convincing and legitimate reason to continue using this information or if it is necessary for legal reasons.
To complain. If you live in the EU and want to disturb my use of your information (and without prejudice to any other rights that you might have), you have the right to do this with your local data protection authority.
How to contact me
For the purposes of the EU data protection law, I, Olena Bilous, is the controller of your personal information.
If you have any questions or problems, please feel free to contact me at adorning.pillows [!at] gmail.com
Alternatively, you can send me a letter to: elenkaua [!at] yahoo.com

More information

Last updated on Apr 23, 2016
Frequently asked questions

Custom and personalized orders

I love custom orders!
If you would like another colors or/and size, please feel free to contact me, I will confirm the special order, time frame and the price. This order is for one pillow cover - pairs can absolutely be made to order.

Sizing details

I design all my pillow covers to fit standard size commercial inserts. They will measure about 1/2 inch smaller than the intended pillow insert. For example, all pillow covers marked 18" X 18" are designed for 18" X 18" pillow inserts and will have a finished measurement of approximately 17.5" X 17.5" to encase the insert properly without being baggy.
This slightly smaller size ensures a nice professional fit without looking too tight or too baggy. If you have a different size pillow and want a custom made cover let me know and I will be happy to help!

Care instructions

All the pillowcases are handmade, so please hand wash it only.
Allow the piece to soak for 2-3 minutes in room temperature water (max 40°С) rinse carefully several times and then dry it, spreading it over a flat surface. Do not squeeze.
Iron the embroidery, crochet and knitted items inside out only.

Wholesale availability

Wholesale orders are available.
I also make little presents to my clients for big orders.
Most of pieces are ready to ship. But there are few items in our collection that are unique, produced one piece each and cannot be repeated.
For your special custom listings the time of production should be discussed individually as it really vary. Roughly, it will take up to 2 weeks for your order, although for some smaller items it might be quicker. Many thanks for your patience.