Wedding Flip Flops for Bride, Bridesmaids, Flower Girl
AdrianaSantosBridal's Shop Policies
Welcome to my shop, adrianadossantos.etsy.com!
My items are carefully designed because I want them to be unique and not just pretty, but gorgeous! And I want each of my customers to feel special when they receive their package.
My goal is to establish excellent customer relationship and customer loyalty providing the best service and quality, which includes designing and offering the most elegant, truly unique, fashionable, and affordable products.
"We are what we repeatedly do. Excellence, then is not an act, but a habit” (Aristotle).
* USA shipping: via USPS or UPS.
Shipping Time Estimate: 2-5 Business Days
* INTERNATIONAL shipping: via USPS, does not include tracking #, and is subject to Customs fees. Buyer is responsible for Customs/duties fees.
Shipping Time Estimate: 2-5 weeks
* PROCESSING TIME (AFTER PAYMENT): 2-10 Business days plus shipping time.
Refunds and Exchanges
I am committed to offer the best products and services. My packaging is efficient and all items are guaranteed to be in its original shape when they get to their final destination.
Refund - If for any reason you are not happy with your purchase - I will accept a return within 7 days from receipt. After receiving the item back, I will issue a refund that corresponds to the value of the item only. Shipping charges are never refundable.
Exclusions and exceptions - Customized orders and Earrings non-returnable.
** The buyer will be responsible for any postal charges incurred in sending the package back. **
Exchange - I will take full responsibility if an error was made on my part. If I happen to send the wrong size, color, or design, I will pay to ship the wrong item back to my shop, and will provide the buyer with the right item free of any charge.
If the buyer orders the wrong size, color, or design and wishes to exchange, I will process the correct item for a $15 fee, which will include shipping the correct item to the buyer. Buyer will be responsible for shipping charges incurred in sending the wrong item back to my shop. I will work on the right item as soon as I receive the first item back and the $15 exchange fee is paid.
The charges on the previous ordered item will not be refunded. Please send me an e-mail within 2 days of the order receipt to get an okay on the return/exchange request.
The item must be unused, in its original condition, and carefully packaged in its original gift box/bag.
Additional Policies and FAQs
Adriana Santos Bridal is required to pay Sales Tax on orders shipped to FLORIDA only.
Available if needed:
Tax Identification Number
City Permit/Business ID Number
Last Updated April 1, 2015