Like anything handmade machine washing should be avoided for the longest life of the collar. For longest life I recommend hand-washing all collars in cold water and laying flat to dry. Machine wash as needed in cold water on the gentle cycle in a garment bag. Machine washing will drastically reduce wear life and color! Swap collars out frequently!

Not recommended for dogs that pull hard or heavy duty purposes! I recommend removing collars before dirty activities for longest life of these collars. These are not quick release so do not leave on unattended. Customer assumes all risk and liability. Do not use as a tie out, this can damage your dogs neck. Please check collar for signs of wear before use.

See additional care and use below!

If you bought the wrong size, I am happy to send you a new collar as long as the old one is sent back in new condition first. You are responsible for shipping and handling both ways. This is one time per customer because every collar is handmade just for you, so in that vein, please check the sizing chart in the listing before buying!! You must contact me within 7 days of receiving your order and ship it back within 14 days of receiving your order!

I will exchange or refund defective collars if contacted within a week or so of ordering.

All pressure seams are reinforced with my industrial sewing machine for longevity. I use welded D-rings for strength. Fabric is heavy duty for longevity. Fabric is not waterproof so I do not recommend for dogs who love to get dirty or swim often.

The sizes of my collars are in the listings. Please double check before you buy that you are ordering the correct size! I recommend measuring your dogs neck or a current dog collar that fits from end to end if you do not have a tape measure. My collar measurements do include the buckle from end to end.

Everything is handmade for you! This means that it may not look exactly like the listing picture. I certainly do my best- but please understand that this is not always possible. I do not offer refunds or exchanges for this, that being said, I hate sending out collars that do not look their best.

I am a one woman business, making everything by hand myself so I am unable to offer wholesale pricing at this time.

Please message me and we can chat! If this is caught before it is shipped it is an easy fix.

If a package is marked "Return to Sender" and I am unable to get ahold of you, I will cancel your order and will refund minus the cost of shipping. Shipping is not refundable in this situation. You are responsible for the cost of shipping to re-ship if it gets sent back to me.

Here are some common breeds of dogs that may look good in different widths of collars!

3/8th inch: Teeny dogs with teeny necks and Cats

3/4 inch: Small breed dogs and other dogs who weigh under 20/25 pounds or so.

1 inch: Almost any dog can look good in this size of collar! Smaller dogs may want to size down to the 3/4 inch, and larger dogs may want to go up to the 1.5 or 2 inch.

1.5 inch: For the medium and larger breeds who want a slightly thicker collar than normal to show off more of the pattern! These larger sized width collars may be too heavy for smaller breeds due to the size of the hardware

2 inch: Good for Xlarge breed dogs.

You can cut a strip of paper in the width desired to help visualize how it will look!

Metal buckle collar care and use: While I strive to make everything as easy to wash as possible, at the end of the day putting something metal in your washing machine is not a great idea- I recommend hand-washing only if need for these collars. Lay flat to dry!

If the package got lost in the mail or is marked delivered but not at your house I encourage you to wait a few days to see if it shows up. If it doesn't you can contact your local post office and see if they can find it, they should be able to tell you pretty close to where it is. Ultimately though this will be an issue with USPS.

If you suspect it has been stolen, I encourage you to file a police report. If you do this, and provide me with the relevant information I'll send a replacement out at this point.